Mainecoons Posted June 14, 2022 Report Share Posted June 14, 2022 Could you walk me through the process? Can't find one of their flyers now that I need one. Found the web site impossible to navigate. It seems bent on pushing their TV channels on you. All we want is the cheapest fiber optic internet. 1 Quote Link to comment Share on other sites More sharing options...
Mexicoafterlife Posted June 14, 2022 Report Share Posted June 14, 2022 https://www.totalplay.com.mx/landings/promociones?gclid=CjwKCAjw46CVBhB1EiwAgy6M4oHrbaeg-4z9u3v1ct5gzpBH3mX9imrE0R0Dp01FB4JnvsiqgKIC8xoCV6MQAvD_BwE Just hit hire fill out info and they will call Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted June 14, 2022 Author Report Share Posted June 14, 2022 6 minutes ago, Mexicoafterlife said: https://www.totalplay.com.mx/landings/promociones?gclid=CjwKCAjw46CVBhB1EiwAgy6M4oHrbaeg-4z9u3v1ct5gzpBH3mX9imrE0R0Dp01FB4JnvsiqgKIC8xoCV6MQAvD_BwE Just hit hire fill out info and they will call Won't work if they call me in Spanish. I can hardly hear English. Quote Link to comment Share on other sites More sharing options...
Mexicoafterlife Posted June 14, 2022 Report Share Posted June 14, 2022 Ok let me look for the link I used to make an online appointment Quote Link to comment Share on other sites More sharing options...
Ferret Posted June 14, 2022 Report Share Posted June 14, 2022 I gave you the information on the other thread. I use Edge as my browser and it makes websites in Spanish easier to read. I would suggest you do it online but the 800 number does allow you to choose English as an option. Would cranking the volume on your cell phone help at all? Quote Link to comment Share on other sites More sharing options...
tp2168 Posted June 14, 2022 Report Share Posted June 14, 2022 1. https://www.totalplay.com.mx/servicios , 2 .Click Ayuda en linea on right corner, select the second icon, 3. A new box will show up, select language English, you can communicate with them. No phone call, no Spanish, everything done with a chat on line. 1 Quote Link to comment Share on other sites More sharing options...
Ferret Posted June 14, 2022 Report Share Posted June 14, 2022 Internet, Television and Telephony Packages for Home | Totalplay This link is for INTERNET only which comes with a phone number as well. Does NOT include TV. And, OMG, you get discounts for paying early, further discounts after six months and a THANK YOU when you pay. Quote Link to comment Share on other sites More sharing options...
KeyboardWarrior51 Posted June 14, 2022 Report Share Posted June 14, 2022 website isnt that bad Quote Link to comment Share on other sites More sharing options...
Mexicoafterlife Posted June 14, 2022 Report Share Posted June 14, 2022 I have totalplay as my back up now but before starlink it was my main with 4g home as backup. Totalplay has been great. Quote Link to comment Share on other sites More sharing options...
Ferret Posted June 14, 2022 Report Share Posted June 14, 2022 Also, Mainecoon, ask about porting your Telmex number over to TotalPlay. I was not aware of this option at the time of my installation or I would have done it since I knew I was dumping Telmex and iLox. 1 Quote Link to comment Share on other sites More sharing options...
thevalerieleigh Posted June 14, 2022 Report Share Posted June 14, 2022 Grateful we contracted with TotalPlay last Friday due to frustration with iLox outages. They installed it Sat. morning and we're making it our primary internet provider since iLox is out, AGAIN!!! They are saying they've repaired the problem(s) but CFE is dragging their feet on re-connected electricity to the affected area of the initial damage. Either way, GRATEFUL to have at least one of internet providers working and working well. Hopefully iLox will be back on later today. Salud! Val Jones Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted June 14, 2022 Author Report Share Posted June 14, 2022 Anyone had any issues syncing TotalPlay with a second modem dedicated to a VPN? That's our current setup, the second modem runs off the VPN and is simply plugged into the TelMex modem without any need of special setup on the TelMex modem. I think I'll go see if we can get hooked up by talking with the WalMart rep. What hours are they there? Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted June 14, 2022 Report Share Posted June 14, 2022 44 minutes ago, Mainecoons said: Anyone had any issues syncing TotalPlay with a second modem dedicated to a VPN? That's our current setup, the second modem runs off the VPN and is simply plugged into the TelMex modem without any need of special setup on the TelMex modem. I think I'll go see if we can get hooked up by talking with the WalMart rep. What hours are they there? I think maybe you mean a router that is plugged into the Modem/router you have from Telmex. A router should be no problem Quote Link to comment Share on other sites More sharing options...
Mexicoafterlife Posted June 14, 2022 Report Share Posted June 14, 2022 Wish I could give you my experience but I use a access point behind mine to extend the range. My vpn is installed on the computers attached to my tv's. Now I do know routers can be configured to stop you from installing another on the customer side. Not saying total play does this but it could be done. Niot many ISP do that. Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted June 14, 2022 Author Report Share Posted June 14, 2022 13 minutes ago, Mostlylost said: I think maybe you mean a router that is plugged into the Modem/router you have from Telmex. A router should be no problem Yep. Sorry. I'm a low tech redneck when it comes to this stuff. Heck I started out using slide rules and those Smith Corona mechanical calculators. Quote Link to comment Share on other sites More sharing options...
Mexicoafterlife Posted June 14, 2022 Report Share Posted June 14, 2022 You should be safe unless totalplay likes to be jerks and stop you from putting a router in your house. Chances are really low thou. Don't worry I'm married to a low tech redneck. And I have been called a high tech redneck. Come from a long line of blue collar workers and farmers lol 1 Quote Link to comment Share on other sites More sharing options...
Lou Quillio Posted June 15, 2022 Report Share Posted June 15, 2022 2 hours ago, Mexicoafterlife said: You should be safe unless totalplay likes to be jerks and stop you from putting a router in your house. They don't care. There's no black magic in their gear. The device TotalPlay issued me is effectively an optical network terminal (ONT), analogous to a cable "modem." Simple tech. Pretty sure you can buy your own for $20-30 USD. Folks often buy a pair so they can run fiber to an outbuilding, instead of ethernet (and its 500' limitation) -- or for safety, because fiber's non-conductive. And you could make a good case for pulling fiber instead of ethernet in a Mexican home. Better cosmetics and it'll fit through a smaller conduit. The downside is that each terminal must be powered. No such thing as power-over-fiber. LQ Quote Link to comment Share on other sites More sharing options...
Mexicoafterlife Posted June 15, 2022 Report Share Posted June 15, 2022 1 minute ago, Lou Quillio said: They don't care. There's no black magic in their gear. The device TotalPlay issued me is effectively an optical network terminal (ONT), analogous to a cable "modem." Simple tech. Pretty sure you can buy your own for $20-30 USD. Folks often buy a pair so they can run fiber to an outbuilding, instead of ethernet (and its 500' limitation) -- or for safety, because fiber's non-conductive. And you could make a good case for pulling fiber instead of ethernet in a Mexican home. Better cosmetics and it'll fit through a smaller conduit. The downside is that each terminal must be powered. No such thing as power-over-fiber. LQ What they made ups for 😀. Been thinking about buying land and build what we want... and you read my mind fiber thru the house in place of copper. But install a wall battery unit 14k ish where the solar charges it first then rest is sent out to the grid. And a switch that senses when power goes out and then routes all power to the home thru the wall battery unit. Best of both worlds since it's like 53 peso every 2 months to keep access to the grid here. 1 Quote Link to comment Share on other sites More sharing options...
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