An English speaking technician with TotalPlay

[Ferret]

My internet went out at 2:45 yesterday afternoon. I do speak Spanish but prefer English for technical things. Anyway, a delightfully efficient young man showed up at my door at 9:15 this morning. He lived in the U.S. for sixteen years and speaks GOOD English. My line was broken (on the street) and is now repaired. I asked for his name and cell number but also asked if I could put his information on the forums. His name is Uzziel Luis and his cell number is 331-439-6488... message, whatsapp or call. If you have a hard time understanding Spanish on the phone, this is the guy to call if you have TotalPlay problems. I remain impressed with TotalPlay and their exceptional customer service.

[artsnob]

I HAVE BEEN USING HIM FOR MY INSTALLATION AND A COUPLE FOLLOWUP HOW TO PROGRAM TV.  

[Shag]

Uzziel is awesome.  We used him to install without calling the company, then when we moved to another place.....He really knows Customer service......at least our experience.

[mexbound]

A huge checkmark for Luis. Held my hand through installation and getting my account setup.

[utilitus]

Sr. Luis' combination of character and skills sounds exceptional.  But how, customarily or just pragmatically, does one gladly reward such service?  Is a liberal cash tip straightforwardly appropriate and welcomed?

(When Ilox was introduced, as a phase of due diligence, I found online that their linemen made about US$20/day.)