Joco Posted May 12, 2022 Report Share Posted May 12, 2022 Anyone having trouble with Total Play? I don't know if my modem went out or if it is the internet. Quote Link to comment Share on other sites More sharing options...
Natasha Posted May 12, 2022 Report Share Posted May 12, 2022 If your modem went out there will be no lights. Check all your connections. If you have a RED light on the modem then internet problem. Wait a bit. IF you can phone them try 800 510 0501 Quote Link to comment Share on other sites More sharing options...
artsnob Posted May 13, 2022 Report Share Posted May 13, 2022 It happened once with me a couple months ago, the tech told me to unplug system wait half a minute plug back in, And the service has been on since... Quote Link to comment Share on other sites More sharing options...
ibarra Posted May 13, 2022 Report Share Posted May 13, 2022 We have found that if there has been an electrical outage, even very briefly, we need to do what artsnob suggested. Turn everything off, wait a little while and then, turn back on which seems to reset the modem. Quote Link to comment Share on other sites More sharing options...
RickS Posted May 13, 2022 Report Share Posted May 13, 2022 That's one reason why having a small UPS device, into which important devices are plugged, is a cheap and wise decision to make. 1 Quote Link to comment Share on other sites More sharing options...
Whipstock Posted May 13, 2022 Report Share Posted May 13, 2022 4 hours ago, RickS said: That's one reason why having a small UPS device, into which important devices are plugged, is a cheap and wise decision to make. One problem with my UPS is that I can't disable the alarm. So when the power goes out at 3:30am, the ceiling fan stops, and adding insult to injury, the UPS starts to chirp just to make sure I'm awake. Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted May 13, 2022 Report Share Posted May 13, 2022 While I would love to get rid of slow and unreliable TelMex I'll confess this TotalPlay bunch makes me nervous. The level of promotion is far more intense than I would think the size of the local market warrants. We've taken a wait and see approach with this. Hopefully it will be OK and we can switch. One thing that puzzles me is why TelMex doesn't speed up some given how many connections they are losing. Quote Link to comment Share on other sites More sharing options...
Natasha Posted May 13, 2022 Report Share Posted May 13, 2022 1 hour ago, Mainecoons said: The level of promotion is far more intense than I would think the size of the local market warrants. Totalplay is so busy they have a waiting line.....and since people are switching to them from TM, Ilox, Dish, Wizz, et al every day, their market presence will only grow stronger. 1 Quote Link to comment Share on other sites More sharing options...
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