vr53load Posted April 21, 2022 Report Share Posted April 21, 2022 I am having no luck using their website and the contact numbers they give. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Kiko Posted April 21, 2022 Report Share Posted April 21, 2022 I have this name and number from a year ago, direct cell to field technician who did my install. Vzziel technician 331 439 6488 Buena Suerte 1 Quote Link to comment Share on other sites More sharing options...
Natasha Posted April 21, 2022 Report Share Posted April 21, 2022 In our experiences with TP, tech's cannot come to your house without a service order (orden de servicio) which MUST be generated from within the main system. If you speak Spanish you'll get thru faster and you can specify technical assistance.. If you don't, call the same number but at the prompt "for service in English Press 9", do that and you 'll go direct (no options) to talking to someone who can then try to help or connect you to someone who can. Have your account number ready before you call. First few a.m. hours are pretty busy. 800 510 0510 1 1 Quote Link to comment Share on other sites More sharing options...
Natasha Posted April 21, 2022 Report Share Posted April 21, 2022 2 hours ago, Kiko said: Vzziel technician 331 439 6488 Name is Uzziel ( I know, his writing sucks) and no, he can't come either without service order. 1 1 Quote Link to comment Share on other sites More sharing options...
vr53load Posted April 22, 2022 Author Report Share Posted April 22, 2022 Thank you for all the responses. A technician responded thanks to the provided information. 1 Quote Link to comment Share on other sites More sharing options...
mexbound Posted April 22, 2022 Report Share Posted April 22, 2022 It's actually Luis Uzziel 331 439 6488 Quote Link to comment Share on other sites More sharing options...
Alfa Posted April 22, 2022 Report Share Posted April 22, 2022 their number for tech help is 800 510 0510. I had a umber for Mario, local tech, and when I find it, I will send it to you. sorry about that. Quote Link to comment Share on other sites More sharing options...
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