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Alternatives to using Quality Care doctors


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We have been having problems with receiving Informa medical reports and now getting a simple factura after a visit to a specialist. Without this "annoying" paperwork our insurance company will not reimburse for the claim. Our issues is with doctors that visit the system and not the primary doctor. Requests for help have been slow to zero results.

I appreciate the convenience of a local source for professional medical help but is there an alternative locally?

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In my visits to  Quality Care, Lety usually says you need to go through the doctor to provide you with a factura.  I have received facturas from two different QC docs and had to receive them from their assistants in their Guadalajara offices. 

Poor Lety is just too darn busy to manage the factura process. 

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Are there any local doctors (in Ajijic) that will bill the insurance direct?  I realize it may depend on the type insurance you have, so specifically Blue Cross Blue Shield Federal Employee.

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34 minutes ago, Eric Blair said:

IMO, simply say after the visit, you will pay when you are given the factura you need.

I hope all patients have established the price before hand and does that include with or without a factura..why leave yourself to nasty surprises??

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On 3/25/2022 at 9:14 AM, happyjillin said:

Lety always gives us a receipt describing the procedure when we pay her as we need that for CDN income tax refund. Will your insurance company not accept that?

Unless the rules have changed, you are not required to forward your medical receipts to the government with your return; just keep them on file in case you are audited.  I have been doing this for many years now, and have never had a problem.

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On 3/27/2022 at 8:38 AM, JKL said:

Are there any local doctors (in Ajijic) that will bill the insurance direct?  I realize it may depend on the type insurance you have, so specifically Blue Cross Blue Shield Federal Employee.

Blue Cross Blue Shield Federal Employee - you do realize you are in Mexico. Don't think there is a blue cross program here in Mexico so they can't 'bill the insurance direct'. Make sure you have cash to pay and ask for a factura. When asking for a factura they will need you name, address, RFC #, email address and date of birth.

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Well, there has been previous discussions here where a Poster said that (SAT?) hospital did in fact publicize and did bill their Medicare Advantage insurance provider. Many of us reacted to that statement with skepticism but the Poster was sure about his/her comment. 

In fact there was a sign outside the offices that they would bill your NOB insurance.

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Well the answer should be 'si', but me thinks that they are/were doing it for folks who are actually living short or long term at Lakeside but forgetting to tell their insurance company about this....   Or least that is what it smells like.

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