timjwilson Posted March 13, 2022 Report Share Posted March 13, 2022 My circa 2010 desktop Windows 7 (64 bit, 24 GB RAM) PC will not open Windows normally. I started in safe mode and tried repair methods unsuccessfully. I do have a very old system image on a partition of the hard drive, however that will not restore my current programs and files if activated. I have not downloaded anything to this computer in the past year except Google Chrome. Is anyone knowledgeable enough to tell me whether I might create a new system image from the current state of affairs, being in safe mode but also, obviously having a somewhat corrupted operating system? Quote Link to comment Share on other sites More sharing options...
MtnMama Posted March 13, 2022 Report Share Posted March 13, 2022 Two thoughts. Call Ruben at Computerland on Monday 376 765 7595 Or, ask the question in the Ask Woody Lounge. You need to sign up in the log-in section the the right side of the page and ask your question the the Win7 section. Wonderful resource. https://www.askwoody.com/ 1 Quote Link to comment Share on other sites More sharing options...
timjwilson Posted March 13, 2022 Author Report Share Posted March 13, 2022 20 minutes ago, MtnMama said: Two thoughts. Call Ruben at Computerland on Monday 376 765 7595 Or, ask the question in the Ask Woody Lounge. You need to sign up in the log-in section the the right side of the page and ask your question the the Win7 section. Wonderful resource. https://www.askwoody.com/ Thanks. Since struggling for several hours, the command for creating a system image will not show so I fear a clean install is what I must do. I'm presently backing up hours of files in preparation. Quote Link to comment Share on other sites More sharing options...
artsnob Posted March 13, 2022 Report Share Posted March 13, 2022 Try rebooting computer..it worked for me... Quote Link to comment Share on other sites More sharing options...
timjwilson Posted March 14, 2022 Author Report Share Posted March 14, 2022 3 hours ago, artsnob said: Try rebooting computer..it worked for me... Way beyond that. Quote Link to comment Share on other sites More sharing options...
Curmudgeon Posted March 15, 2022 Report Share Posted March 15, 2022 You are correct. Creating a system image from a corrupted system is not going to help much 1 Quote Link to comment Share on other sites More sharing options...
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