Carnivore Posted July 21, 2021 Report Share Posted July 21, 2021 On July 7th we attended a fairly well known restaurant in SAT. On paying our bill the waiter used his telephone to process the charge and gratuity on my Mexican credit card. At one point he actually asked for the card which I provided. Of course, as he was using his own phone, no receipt was provided and, stupidly, I thought no more about it. However, on the 12th of July a charge was processed on my credit card and identified as CLIN CABEZA Y CUELLO CHAPALA JAL in the amount of $870.00MN. On contacting our bank I was advised to cancel the card and, fortunately, yesterday I received my replacement card by courier. However, on checking my credit card account on line I noticed that although the new credit card account number was shown there was another "fraudulent" charge on July 14th that had not been posted when I had contacted the bank about the first unauthorized charge. The secon charge in the amount of $1,100.00MN was identified as BP*RETAIL VTAS GUADALAJARA J. Of course, I've again contacted the bank and that charge has been assigned an investigation and my new card remains in force. However, on checking on the internet to see if BP*RETAIL has any further meaning it would appear that I'm not only person who has been scammed. The bank officer that I spoke with today asked if anyone could have had access to the 3 digit code on the back of my original card? If anyone else has had similar problems it would be great to confirm the source and involve the authorities. Our bank would also like to know if we make any progress and they have also assured us that they consider the situation serious! Link to comment Share on other sites More sharing options...
Bisbee Gal Posted July 21, 2021 Report Share Posted July 21, 2021 Sorry this happened. For other cc users, remember that legit restaurants bring the Chip reader to your table. If they don't, won't or say they can't, use cash. I use cash locally, but on travels to other MX locations we use the Chip reader if they have one. Link to comment Share on other sites More sharing options...
Mostlylost Posted July 21, 2021 Report Share Posted July 21, 2021 1 hour ago, Carnivore said: On July 7th we attended a fairly well known restaurant in SAT. On paying our bill the waiter used his telephone to process the charge and gratuity on my Mexican credit card. At one point he actually asked for the card which I provided. Of course, as he was using his own phone, no receipt was provided and, stupidly, I thought no more about it. However, on the 12th of July a charge was processed on my credit card and identified as CLIN CABEZA Y CUELLO CHAPALA JAL in the amount of $870.00MN. On contacting our bank I was advised to cancel the card and, fortunately, yesterday I received my replacement card by courier. However, on checking my credit card account on line I noticed that although the new credit card account number was shown there was another "fraudulent" charge on July 14th that had not been posted when I had contacted the bank about the first unauthorized charge. The secon charge in the amount of $1,100.00MN was identified as BP*RETAIL VTAS GUADALAJARA J. Of course, I've again contacted the bank and that charge has been assigned an investigation and my new card remains in force. However, on checking on the internet to see if BP*RETAIL has any further meaning it would appear that I'm not only person who has been scammed. The bank officer that I spoke with today asked if anyone could have had access to the 3 digit code on the back of my original card? If anyone else has had similar problems it would be great to confirm the source and involve the authorities. Our bank would also like to know if we make any progress and they have also assured us that they consider the situation serious! If the merchant is using one of the many available discount credit card processing devices that connect with a cell phone app they should ask if you want a receipt emailed. If they don't ask then you should tell them you want one. Link to comment Share on other sites More sharing options...
gringohombre Posted July 21, 2021 Report Share Posted July 21, 2021 Cash is King!!! 1 1 Link to comment Share on other sites More sharing options...
happyjillin Posted July 21, 2021 Report Share Posted July 21, 2021 21 minutes ago, gringohombre said: Cash is King!!! You got that right! Link to comment Share on other sites More sharing options...
sm1mex Posted July 21, 2021 Report Share Posted July 21, 2021 What restaurant. Help the rest of us who may use a cc. Link to comment Share on other sites More sharing options...
Mostlylost Posted July 22, 2021 Report Share Posted July 22, 2021 Yeah.. Cash is king, but I filled a 20 gallon gas tank 4 times last year with the points generated on my BBVA card. Free stuff is also King!! 2 Link to comment Share on other sites More sharing options...
Carnivore Posted July 22, 2021 Author Report Share Posted July 22, 2021 15 hours ago, sm1mex said: What restaurant. Help the rest of us who may use a cc. I can't prove what I now, definitely know happened. In retrospect, seeing the waiter actually examine my card, I now know that what has now occurred simply as a result of my carelessness in allowing the young waiter such access to my card. He obviously was after the 3 digit code on the reverse of the card. If someone else would respond to my post and report that they've had a similar incident or incidents in a well-known San Antonio Tlyacapan restaurant then I would feel far more comfortable in naming the restaurant. If you "Google" the exact wording for the one fraudulent charge you'll have a clear "picture" of the extent of this problem: The waiter would not be doing this on his own and is likely part of a well controlled and schooled net-work. It appears that millions of pesos are scammed and can be traced back to this site.......and it's been happening for years! BP*RETAIL VTAS GUADALAJARA J Link to comment Share on other sites More sharing options...
bmh Posted July 22, 2021 Report Share Posted July 22, 2021 Go to the owner and explain what happened and threaten the waiter to return the money or you will denounce him. If he does not press charged against him at the MP: 3 Link to comment Share on other sites More sharing options...
mudgirl Posted August 13, 2021 Report Share Posted August 13, 2021 On 7/22/2021 at 9:13 AM, bmh said: Go to the owner and explain what happened and threaten the waiter to return the money or you will denounce him. If he does not press charged against him at the MP: Absolutely. Why wait for someone else to say they had the same thing happen? 1 Link to comment Share on other sites More sharing options...
Leticia Posted October 23, 2021 Report Share Posted October 23, 2021 Todas I just reported to my Bank a fraudulent charge by Clin Cabello y Cuello, but it seems to correspond to a payment I made Wednesday at the Image Dept. of the San Antonio Hospital . I just couldn’t figure who or what was that Clin Cabello y Cuello business! The bank is investigating this. Link to comment Share on other sites More sharing options...
Yo1 Posted October 23, 2021 Report Share Posted October 23, 2021 If you google Cin Cabello y Cuello Guadalajara up will come a clinic for treatment of hair. Link to comment Share on other sites More sharing options...
daisy2013 Posted October 23, 2021 Report Share Posted October 23, 2021 On 7/22/2021 at 8:28 AM, Carnivore said: I can't prove what I now, definitely know happened. In retrospect, seeing the waiter actually examine my card, I now know that what has now occurred simply as a result of my carelessness in allowing the young waiter such access to my card. He obviously was after the 3 digit code on the reverse of the card. If someone else would respond to my post and report that they've had a similar incident or incidents in a well-known San Antonio Tlyacapan restaurant then I would feel far more comfortable in naming the restaurant. If you "Google" the exact wording for the one fraudulent charge you'll have a clear "picture" of the extent of this problem: The waiter would not be doing this on his own and is likely part of a well controlled and schooled net-work. It appears that millions of pesos are scammed and can be traced back to this site.......and it's been happening for years! BP*RETAIL VTAS GUADALAJARA J BP Retail processes credit card. We have put a charge at a business and this is the name shown at Bancomer, when this was questioned at the business they showed us the card reader and on it, it showed BP …. you have to find out from them what person or company used your credit card. Link to comment Share on other sites More sharing options...
gringohombre Posted October 23, 2021 Report Share Posted October 23, 2021 52 minutes ago, Leticia said: Todas I just reported to my Bank a fraudulent charge by Clin Cabello y Cuello, but it seems to correspond to a payment I made Wednesday at the Image Dept. of the San Antonio Hospital . I just couldn’t figure who or what was that Clin Cabello y Cuello business! The bank is investigating this. What does this have to do with the OP post in July??? This person just joined this board a few minutes ago and already is making no sense...Pleeeeze!!! 1 Link to comment Share on other sites More sharing options...
AndyPanda Posted October 23, 2021 Report Share Posted October 23, 2021 Did you even read that post to which you refer? No, obviously not. Link to comment Share on other sites More sharing options...
Bisbee Gal Posted October 23, 2021 Report Share Posted October 23, 2021 11 hours ago, Leticia said: Todas I just reported to my Bank a fraudulent charge by Clin Cabello y Cuello, but it seems to correspond to a payment I made Wednesday at the Image Dept. of the San Antonio Hospital . I just couldn’t figure who or what was that Clin Cabello y Cuello business! The bank is investigating this. That is how the charge showed on my credit card for a recent MRI at SAT Hospital lab. I assume that is the corporate/official name of the owners of that lab. My cc shows, CLINICA CABEZA Y CUELLO Link to comment Share on other sites More sharing options...
Bisbee Gal Posted October 23, 2021 Report Share Posted October 23, 2021 10 hours ago, Yo1 said: If you google Cin Cabello y Cuello Guadalajara up will come a clinic for treatment of hair. If you use Google Translate CLINICA CABEZA Y CUELLO , it comes up as, HEAD AND NECK CLINIC 1 Link to comment Share on other sites More sharing options...
Mostlylost Posted October 23, 2021 Report Share Posted October 23, 2021 12 hours ago, Leticia said: Todas I just reported to my Bank a fraudulent charge by Clin Cabello y Cuello, but it seems to correspond to a payment I made Wednesday at the Image Dept. of the San Antonio Hospital . I just couldn’t figure who or what was that Clin Cabello y Cuello business! The bank is investigating this. Was your CC charged twice for the same amount? Link to comment Share on other sites More sharing options...
gringohombre Posted October 23, 2021 Report Share Posted October 23, 2021 12 hours ago, AndyPanda said: Did you even read that post to which you refer? No, obviously not. OK, you got me on a technicality, but I am still scratching my head since the OP was placed months ago on the La Cocina section here about a supposed CC scam at a local restaurant. However I do apologize to the poster for my sarcastic remark. Welcome! Link to comment Share on other sites More sharing options...
AndyPanda Posted October 23, 2021 Report Share Posted October 23, 2021 Technicality. Sure. Link to comment Share on other sites More sharing options...
gringohombre Posted October 23, 2021 Report Share Posted October 23, 2021 5 minutes ago, AndyPanda said: Technicality. Sure. As I have said before...GET A LIFE!!! Link to comment Share on other sites More sharing options...
AndyPanda Posted October 23, 2021 Report Share Posted October 23, 2021 Learn to comprehend. Link to comment Share on other sites More sharing options...
gringohombre Posted October 23, 2021 Report Share Posted October 23, 2021 5 minutes ago, AndyPanda said: Learn to comprehend. Again...GET A LIFE!!! Link to comment Share on other sites More sharing options...
AndyPanda Posted October 23, 2021 Report Share Posted October 23, 2021 Learn some originality. Also, try to compare what's about to come out of your mouth with the topic at hand. Oh, wait, that's part of learning to comprehend. 1 Link to comment Share on other sites More sharing options...
gringohombre Posted October 23, 2021 Report Share Posted October 23, 2021 36 minutes ago, AndyPanda said: Learn some originality. Also, try to compare what's about to come out of your mouth with the topic at hand. Oh, wait, that's part of learning to comprehend. G.A.L!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 1 Link to comment Share on other sites More sharing options...
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