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Chapala.com Webboard

IB FURNITURE Experience


Zeb

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The owners of this store really know what customer service is and the rest of Mexico should learn from them.  If you are in need of a mattress, they will give you one to try for a few days, no money up front.  If it does not work out, returning no problem.  If you need a mattress topper for it to try out, they will lend you that as well at no cost.  Really nice people, owner and brother.

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3 hours ago, Mostlylost said:

Question.. When you buy a "new" mattress or topper from them has it been used by someone else for a few days? Or do they sell returned items as used?

I cannot answer that question as I don't know.  My impression is that they have some things that are loaners.

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