kmetzger Posted January 9, 2021 Report Share Posted January 9, 2021 For a couple of years I have been unable to access my Telmex infinitum email account. My password is not recognized. The Ajijic office has been closed for many months. Is the Chapala office is open? Quote Link to comment Share on other sites More sharing options...
AngusMactavish Posted January 9, 2021 Report Share Posted January 9, 2021 17 minutes ago, kmetzger said: Is the Chapala office is open? What Chapala office? 1 Quote Link to comment Share on other sites More sharing options...
kmetzger Posted January 9, 2021 Author Report Share Posted January 9, 2021 Thanks, Angus. Didn't know there's no office in Chapala. Does anyone know when the Ajijic office will reopen? Quote Link to comment Share on other sites More sharing options...
WideSky Posted January 9, 2021 Report Share Posted January 9, 2021 Telmex office was open last week when I drove by, people were waiting in line outside the door. Have you tried calling the # on the modem and asking for an english speaker??? 1 Quote Link to comment Share on other sites More sharing options...
kmetzger Posted January 9, 2021 Author Report Share Posted January 9, 2021 Thank you. Quote Link to comment Share on other sites More sharing options...
donenrique Posted January 9, 2021 Report Share Posted January 9, 2021 This is a WhatsApp number to contact an agent inside the Ajijic office: 3315209621. Perhaps try that before heading down and see if they can assist you. I have been able to get a few things done this way. Quote Link to comment Share on other sites More sharing options...
Floradude Posted January 9, 2021 Report Share Posted January 9, 2021 If all else fails you can call Telmex Mexico City. 800 123 2222 Option 1 for English Quote Link to comment Share on other sites More sharing options...
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