Change at CiBanco ATM

[Natasha]

The matter of banks (like HSBC) asking if you accept their outrageous exchange rate (which you must decline to get your own bank's better rate) has been previously discussed. But I had never experienced this at the CiBanco ATM before.

Today, first time there since June and  a line-up behind me, I saw there was a change in the screen but rushed because I didn't want to keep others waiting.  My bad!!! Found I should have declined the "do you accept" option when later, checked on oanda.com and learned I got the "kiosk" rate (a little over 5%) where before with them I got between ATM and Visa rate.  Yes.... I checked.  Lesson learned...... and hope this will help others.

[Mostlylost]

It has been that way for quite some time.  You will begin to see more of this at other ATM's.  It is a profit center for the bank. 

At BBVA the ATM charge for non clients with a Mexican debit card is lower than the  ATM fee for a foreign debit card. 

[artsnob]

So what did they charge you Natasha

[sm1mex]

Yes decline CIs rate. Almost 1.4 or 2 below what you should get with your bank. Also fee to use the ATM is now 29 pesos. 

[Natasha]

1 hour ago, artsnob said:

So what did they charge you Natasha

Just over 5%..... which I now know is "kiosk" rate.  I used to get 2.5% from them..... half way between oanda's rates for debit vs credit cards.

WIll certainly be more mindful next time regardless of HOW many people are in line!!