Mainecoons Posted September 22, 2020 Report Share Posted September 22, 2020 Ourselves and 2 neighbors are experiencing a constant problem with TelMex internet dropping the server, not the carrier signal. Gets worse as the day goes on. Anyone else seeing this? It is disappointing, we've gotten steady if not real speedy service from TelMex for years but in the last few months we have had neither. Quote Link to comment Share on other sites More sharing options...
tkessler Posted September 28, 2020 Report Share Posted September 28, 2020 Pick up your phone, dial a 7 to break dial tone. You should hear dead silence, no scratchy noise or hum. If you do your line is bad and Telmex needs to fix it. Quote Link to comment Share on other sites More sharing options...
ea93105 Posted September 28, 2020 Report Share Posted September 28, 2020 Apparently they kept their offices open in Puerto Vallarta. Ridiculous that they closed offices here, what makes them so special ? Quote Link to comment Share on other sites More sharing options...
Mainecoons Posted September 29, 2020 Author Report Share Posted September 29, 2020 I finally went to the service area up by the Lakeside Little Theater and they came out this afternoon and fixed the telephone line. We still don't have the speed we are payiing for but at least it is working steadily again. TelMex has sure gone downhill on service this year. Quote Link to comment Share on other sites More sharing options...
Out1 Posted September 29, 2020 Report Share Posted September 29, 2020 I have been having internet problems with both Telmex and Ilox for 3-4 days. Do a speed test at nperf.com and you can see the bandwidth drop out to zero within the 10-15 second test. Quote Link to comment Share on other sites More sharing options...
artsnob Posted September 29, 2020 Report Share Posted September 29, 2020 Boy am l glad l have Telcel phone service, and my Ilox service has never been better in Ajijic centro.. Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted September 29, 2020 Report Share Posted September 29, 2020 9 hours ago, Out1 said: I have been having internet problems with both Telmex and Ilox for 3-4 days. Do a speed test at nperf.com and you can see the bandwidth drop out to zero within the 10-15 second test. We are having issues with Ilox hiccupping, too. We haven't yet reported as most of the time our speedtests look fine, but those momentary drops make TV streaming somewhat maddening. Though for internet on PC's, it's fine. Have you reported? We are lower Ajijic. Quote Link to comment Share on other sites More sharing options...
Willie Posted September 29, 2020 Report Share Posted September 29, 2020 Maybe solar flare? Quote Link to comment Share on other sites More sharing options...
Out1 Posted September 29, 2020 Report Share Posted September 29, 2020 1 hour ago, Bisbee Gal said: We are having issues with Ilox hiccupping, too. We haven't yet reported as most of the time our speedtests look fine, but those momentary drops make TV streaming somewhat maddening. Though for internet on PC's, it's fine. Have you reported? We are lower Ajijic. We are central Ajijic near the lake; TV streaming has been a problem. I reported it to Ilox by email on Saturday; no answer yet. Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted September 29, 2020 Report Share Posted September 29, 2020 7 minutes ago, Out1 said: We are central Ajijic near the lake; TV streaming has been a problem. I reported it to Ilox by email on Saturday; no answer yet. We are on Independencia. Will report today. Was hesitant given how most speed tests look fine, don't always catch the 'drop.' Quote Link to comment Share on other sites More sharing options...
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