Paco Loco Posted September 9, 2020 Report Share Posted September 9, 2020 I want to cancel my land line service but the Telmex office in Ajijic is closed. Is there a Telmex office in Chapala? Quote Link to comment Share on other sites More sharing options...
artsnob Posted September 9, 2020 Report Share Posted September 9, 2020 All Telmex offices are closed but you can do it on line.. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted September 9, 2020 Report Share Posted September 9, 2020 Or call 800-123-2222 Quote Link to comment Share on other sites More sharing options...
donenrique Posted September 9, 2020 Report Share Posted September 9, 2020 The Telmex Ajijic office is closed to the public, but there are folks working inside and are available for various emergencies. You can contact someone inside on WhatsApp using 3315209621. I was able to exchange a broken modem this way. Perhaps you can cancel your line. I texted in Spanish. Not sure if anyone inside speaks English or not. Hours are 9am to 2pm. Quote Link to comment Share on other sites More sharing options...
JyC Posted September 10, 2020 Report Share Posted September 10, 2020 I was able to cancel our service by sending a message to the Whatsapp #. A lady called me back and had me return the modem to the Ajijic office. She spoke English. 1 Quote Link to comment Share on other sites More sharing options...
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