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I have been trying to pay my CFE bill online as I usually do, but it will not accept any of my credit/ATM cards this time.  Is anyone else having that problem??  I have been trying for 3 days now.  And, yes I do know I can pay at an Oxxo and other places.

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3 hours ago, AmNGDL said:

I have never been able to pay online with a US debit card.  Therefore, I download the bill, it is scanned and I  pay at OXXO.  

It is necessary to contact your financial institution first and advise them that you will be paying CFE using your card. This is true when paying at the desk inside CFE also, which is where I learned of the necessity of doing this.

I still find it easier to use my BBVA credit card.

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34 minutes ago, lakeside7 said:

Gosh if it is that difficult to pay your bill, no wonder CFE has a huge delinquent number of customers.....you would think a normal company would make it easy to collect monies..how many MX's in the pueblos have CC?

They all have OXXOS

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People in "small towns" receive the bill at their house. Thus they know how much to pay. Also many people have cell phones and can access easily via the federal website or the CFE website. 

The reason so many people are delinquent is cultural. "The government is corrupt so I don't need to pay"

There is a huge number of non-payers in AMLO's home state who have never been cut off.

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On 8/15/2020 at 10:10 AM, CalGal said:

I have been trying to pay my CFE bill online as I usually do, but it will not accept any of my credit/ATM cards this time.  Is anyone else having that problem??  I have been trying for 3 days now.  And, yes I do know I can pay at an Oxxo and other places.

I never was able to pay online, so had to go to Oxxo to pay.  This is Mexico!!!

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If you have a BBVA you can pay CFE directly using the app. Or get a digital card that generates a CVV good for 2 1/2 minutes.

I always use the digital card to pay online. It has never been rejected

Don't know about other Bank's apps but I would think they offer similar options

 

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Once you successfully paid using a credit card, there is a button on the screen that allows you to subscribe your payment. Once selected you are then on auto-pay and no longer have to worry about the system refusing your attempt. 

The end date of my last bill was August 12. CFE has not yet charged my card but will likely do so soon.

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