ra27 Posted March 13, 2020 Report Share Posted March 13, 2020 My experience using a debit card is that sometimes an order goes thru with no problem, but at other times orders are denied for unknown reason. Would a credit card be a better choice when ordering from Mercado Libre? Quote Link to comment Share on other sites More sharing options...
Ferret Posted March 13, 2020 Report Share Posted March 13, 2020 The easiest and safest way to order from Mercado Libre is by paying cash at Oxxo. Also, make sure you choose a reputable dealer whose customers are happy. I've ordered many times using both criteria and the product(s) always arrive(s) promptly and I'm very satisfied. 1 Quote Link to comment Share on other sites More sharing options...
ea93105 Posted March 13, 2020 Report Share Posted March 13, 2020 I've ordered many items with credit cards, some items well over 10k pesos which can't easily be paid at oxxo. Often times payments can be spread out over multiple months interest free. They have excellent security systems in place 1 Quote Link to comment Share on other sites More sharing options...
Floradude Posted March 13, 2020 Report Share Posted March 13, 2020 I have ordered many times from Mercado Libre and always with my debit card. Never a problem. Quote Link to comment Share on other sites More sharing options...
HoneyBee Posted March 13, 2020 Report Share Posted March 13, 2020 I order a lot from Mercado Libre and what I like about them is I can pay cash at Oxxo rather then using my debit/credit card as Ferret said above. In addition, I never have them deliver to my home but rather at the DHL office in Ajijic, like that I do not have to hang around..... 1 Quote Link to comment Share on other sites More sharing options...
chapalence Posted March 13, 2020 Report Share Posted March 13, 2020 Paying at OXXO is risky. Unlike PayPal or a credit card, once money is sent through OXXO there is no disputing it or retrieving it. Friends lost $4000 pesos when paying this way. Mercado Libre had no way to retrieve it either. Quote Link to comment Share on other sites More sharing options...
Ferret Posted March 13, 2020 Report Share Posted March 13, 2020 If the code that you present to Oxxo is not entered properly then, yes, you have a problem. Before the transaction, I pointedly tell the person entering it that I want to see it and check it before it goes through. Never had a problem. 1 Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted March 13, 2020 Report Share Posted March 13, 2020 I have dealt with a few vendors that allow payments at Bancomer in addition to Oxxo. While the fee at Oxxo is small, at Bancomer they did not charge me any. Quote Link to comment Share on other sites More sharing options...
HoneyBee Posted March 13, 2020 Report Share Posted March 13, 2020 When you go to Oxxo to pay, your name will appear on the screen, that is if the correct code is entered. 1 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 13, 2020 Report Share Posted March 13, 2020 Mercadolibre has a 26 billion dollar market cap. They are a major company. Mercadolibre guarantees the sellers and the transaction. Mercadopago guarantees the payment. It is just as secure as driving to a bank or convenience store to pay as long as your internet connection is secure. Also if you pay in cash at a bank or convenience store and return the purchase you will have to go through a process to receive your refund. If it is on a card it will be returned to the card. You do need a Mexican bank's credit or debit card. Many products also offer months to pay without interest if you are using a credit card Quote Link to comment Share on other sites More sharing options...
Ferret Posted March 13, 2020 Report Share Posted March 13, 2020 24 minutes ago, Mostlylost said: Mercadolibre has a 26 billion dollar market cap. They are a major company. Mercadolibre guarantees the sellers and the transaction. Mercadopago guarantees the payment. It is just as secure as driving to a bank or convenience store to pay as long as your internet connection is secure. Also if you pay in cash at a bank or convenience store and return the purchase you will have to go through a process to receive your refund. If it is on a card it will be returned to the card. You do need a Mexican bank's credit or debit card. Many products also offer months to pay without interest if you are using a credit card I think you may have nailed the OP's problem. Quote Link to comment Share on other sites More sharing options...
Yo1 Posted March 13, 2020 Report Share Posted March 13, 2020 You do NOT need a Mexican cc or debit card to pay for MercadoLibre. I and many of my friends don't have Mexican cards and have used MercadoLIbre for years. 3 Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 14, 2020 Report Share Posted March 14, 2020 17 hours ago, Yo1 said: You do NOT need a Mexican cc or debit card to pay for MercadoLibre. I and many of my friends don't have Mexican cards and have used MercadoLIbre for years. Then they have updated their requirements. I stand corrected... I have been a ML member for 11 years and that was required when I signed up. Since I use a MX ccard I was not aware of the change. Do they offer non interest payments with foreign credit cards? Quote Link to comment Share on other sites More sharing options...
Tingting Posted March 14, 2020 Report Share Posted March 14, 2020 I regularly use ML and almost always use my US credit cards. I've never had a problem and have been extremely happy with my purchases. The communication and/or follow-up is always good, too. 1 Quote Link to comment Share on other sites More sharing options...
Yo1 Posted March 15, 2020 Report Share Posted March 15, 2020 12 hours ago, Mostlylost said: Do they offer non interest payments with foreign credit cards? I have no idea as I always pay with a US credit card and pay off the card at the end of the billing cycle. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 15, 2020 Report Share Posted March 15, 2020 8 hours ago, Yo1 said: I have no idea as I always pay with a US credit card and pay off the card at the end of the billing cycle. You would be given the option at time of purchase to select 1 payment or 3 6 9 12 18 meses sin intereses on items that offer that option. Quote Link to comment Share on other sites More sharing options...
Alpha1 Posted March 18, 2020 Report Share Posted March 18, 2020 Is there any means of contacting Mercado Libre MX, preferably by phone. Something doesn't seem correct with a payment. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 18, 2020 Report Share Posted March 18, 2020 1 minute ago, Alpha1 said: Is there any means of contacting Mercado Libre MX, preferably by phone. Something doesn't seem correct with a payment. No phone. You need to follow the online help instructions. At some point you can ask for chat or return call ir email. Is your problem regarding interest free payments? Quote Link to comment Share on other sites More sharing options...
Alpha1 Posted March 18, 2020 Report Share Posted March 18, 2020 5 minutes ago, Mostlylost said: No phone. You need to follow the online help instructions. At some point you can ask for chat or return call ir email. Is your problem regarding interest free payments? Somethings just don't look right. I was expecting a confirmation from them via email that the payment was made at OXXO. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 18, 2020 Report Share Posted March 18, 2020 Oxxo payments are "instant" = to phone recharge. Basically when you pay using a bank, Oxxo, etc you are depositing money into your Mercadopago account. If the amount is equal to or larger than your pending purchase then the purchase is completed. Check the slip to see if your deposit went to your Mercadopago account. If it has the wrong number it could go to a different account same as if you gave a wrong cell number on a recharge. If using computer scroll down to bottom of page click "mas informacion" look under "otros sitios" and click on "Mercado Pago". You will now see your account. Quote Link to comment Share on other sites More sharing options...
Alpha1 Posted March 19, 2020 Report Share Posted March 19, 2020 Mostlylost...It seems that after I ordered and went to OXXO to make the payment the stock was depleted. It looks like the funds are sitting in my credit account. My question is if I make a purchase higher or less than the amount in the credit how is that handled? Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 19, 2020 Report Share Posted March 19, 2020 Your Mercadopago account is like bank account. You can add funds whenever you want. When you purchase on ML choose pay with funds in my Mercadopago account. If there is not enough to cover your purchase choose how to pay the difference. You can also pay for cell recharge, CFE, and Telmex. Download the app and you will get a discount on some payments for services and in Dominos. 1 Quote Link to comment Share on other sites More sharing options...
Alpha1 Posted March 20, 2020 Report Share Posted March 20, 2020 Is there any time limit between placing the order and actually paying at the OXXO location? BTW, Mostlylost I was able to use the refunded funds on the last purchase as you stated. Quote Link to comment Share on other sites More sharing options...
Mostlylost Posted March 20, 2020 Report Share Posted March 20, 2020 7 minutes ago, Alpha1 said: Is there any time limit between placing the order and actually paying at the OXXO location? BTW, Mostlylost I was able to use the refunded funds on the last purchase as you stated. Glad it worked out. My experience is as long as the offer is available it will work. 1 Quote Link to comment Share on other sites More sharing options...
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