TheGadgetsGuy Posted March 9, 2020 Author Report Share Posted March 9, 2020 11 hours ago, Curmudgeon said: I've recently had telmex fiber installed. Great speed BUT I see the buffering problem when I try to use the "live TV" streaming services. Strangely, there is no such problem with the "legit" services such as Amazon Prime Video, Acorn TV, etc. Makes one think that telmex is selectively making those services unusable....? Thanks, those services are both on-demand, correct? And not actual Live TV Channels ... Quote Link to comment Share on other sites More sharing options...
TheGadgetsGuy Posted March 9, 2020 Author Report Share Posted March 9, 2020 2 hours ago, Out1 said: I changed from NordVPN to Strong VPN on my Asus-WRT router and the buffering problem went away. I tried both VPNs on the Fire TV apps and they did not eliminate the buffering; Strong VPN running on the router solved the problem. Did you find one location better than others with Strong VPN? Which location are you using? I'm willing to test it out. Quote Link to comment Share on other sites More sharing options...
TheGadgetsGuy Posted March 9, 2020 Author Report Share Posted March 9, 2020 9 hours ago, ComputerGuy said: No. They could care less. You are seeing over-loaded streaming servers, a very typical situation these days. Netflix, Prime and the like have mastered the art of data delivery. These other guys just use a bunch of computers, and never enough storage or strength. Edit: And yes, since a VPN can easily cut incoming/outgoing speeds by 50% or more, that exacerbates the problem. One of the services that I tried has over 20 servers through the US with over 800 gbit worth of servers and never once hit half of that.... they have plenty of bandwidth. The owner has been a Cisco certified engineer for over 20 years. Quote Link to comment Share on other sites More sharing options...
ComputerGuy Posted March 9, 2020 Report Share Posted March 9, 2020 Let us know when you find the answer. Quote Link to comment Share on other sites More sharing options...
Out1 Posted March 9, 2020 Report Share Posted March 9, 2020 3 hours ago, TheGadgetsGuy said: Did you find one location better than others with Strong VPN? Which location are you using? I'm willing to test it out. Houston 102 server; OpenVPN Quote Link to comment Share on other sites More sharing options...
TheGadgetsGuy Posted March 10, 2020 Author Report Share Posted March 10, 2020 I am testing Strong VPN ... and guess what? No buffering issues! It does not mitigate the underlying cause with TelMex however. I will have 2 technicians here tomorrow and will report back THOSE results. Quote Link to comment Share on other sites More sharing options...
Curmudgeon Posted March 11, 2020 Report Share Posted March 11, 2020 On 3/9/2020 at 9:32 AM, TheGadgetsGuy said: Thanks, those services are both on-demand, correct? And not actual Live TV Channels ... Yes, that's correct Quote Link to comment Share on other sites More sharing options...
Curmudgeon Posted March 12, 2020 Report Share Posted March 12, 2020 On 3/8/2020 at 11:37 AM, TheGadgetsGuy said: Does anyone else have Telmex Fiber with an IPTV provider that is having the exact same issue? I can send Oscar the technician to your home to call and open a ticket for you with Telmex. Sent you a PM Quote Link to comment Share on other sites More sharing options...
Curmudgeon Posted March 14, 2020 Report Share Posted March 14, 2020 On 3/9/2020 at 9:25 AM, ComputerGuy said: I wish I had an answer. I am not an expert on fibre or its packet management. I do know that TelMex seems to have a problem providing decent speeds even with fibre. There is some suggestion that when old copper wire is involved in part when getting fibre to the home, that issues occur there. Sent you a PM Quote Link to comment Share on other sites More sharing options...
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