Joe123 Posted November 20, 2019 Report Share Posted November 20, 2019 Be very careful. I brought my eyeglasses into Dr. Rios office to have new lenses made. My frames were like new, Silouette Rimless Titanium cost approx. $350 USD. The office told me it would be one week to have new lenses made. It took 2 weeks AND someone stole my expensive frames. The glasses were returned with a very cheap, very heavy, not sized correctly frame. I cannot wear them. 1 Quote Link to comment Share on other sites More sharing options...
gringal Posted November 20, 2019 Report Share Posted November 20, 2019 The optometry shop on the same strip as the phone company is honest and fair priced. I have used them many times to get lenses/frames. The proprietor also gives good eye exams. Not sure if she is an optician or optometrist. 1 Quote Link to comment Share on other sites More sharing options...
happyjillin Posted November 20, 2019 Report Share Posted November 20, 2019 1 hour ago, gringal said: The optometry shop on the same strip as the phone company is honest and fair priced. I have used them many times to get lenses/frames. The proprietor also gives good eye exams. Not sure if she is an optician or optometrist. Opticians do not have the qualifications to do eye exams. They are a technicians who take directions from Optometrists and Ophthalmologists. Quote Link to comment Share on other sites More sharing options...
Alpha1 Posted November 20, 2019 Report Share Posted November 20, 2019 Go to LCS... https://lakechapalasociety.com/public/preventative-health-services.php Ongoing Medical Programs & Services Optometrist - Thursday, 9 - 2 in the Eye Clinic; Sign-up is required. Quote Link to comment Share on other sites More sharing options...
zerbit Posted November 20, 2019 Report Share Posted November 20, 2019 2 hours ago, Joe123 said: Be very careful. I brought my eyeglasses into Dr. Rios office to have new lenses made. My frames were like new, Silouette Rimless Titanium cost approx. $350 USD. The office told me it would be one week to have new lenses made. It took 2 weeks AND someone stole my expensive frames. The glasses were returned with a very cheap, very heavy, not sized correctly frame. I cannot wear them. I have found that some labs cannot or will not fabricate lenses for frames they do not stock / service. Maybe it’s a lack of correct lens blanks or templates? I was told I could not get lenses changed on a pair of prescription sunglasses I had made NOB. Quote Link to comment Share on other sites More sharing options...
More Liana Posted November 20, 2019 Report Share Posted November 20, 2019 2 hours ago, Joe123 said: Be very careful. I brought my eyeglasses into Dr. Rios office to have new lenses made. My frames were like new, Silouette Rimless Titanium cost approx. $350 USD. The office told me it would be one week to have new lenses made. It took 2 weeks AND someone stole my expensive frames. The glasses were returned with a very cheap, very heavy, not sized correctly frame. I cannot wear them. Had they given you a receipt for the glasses you left with them? If they did, they need to cough up the money. Quote Link to comment Share on other sites More sharing options...
happyjillin Posted November 20, 2019 Report Share Posted November 20, 2019 34 minutes ago, zerbit said: I have found that some labs cannot or will not fabricate lenses for frames they do not stock / service. Maybe it’s a lack of correct lens blanks or templates? I was told I could not get lenses changed on a pair of prescription sunglasses I had made NOB. I had Dr. Claudia Camacho's lab do progressive lenses for my 15 year old extra large aviation style frames that I brought from Canada. The original lenses were trifocal glass. Quote Link to comment Share on other sites More sharing options...
Islander Posted November 20, 2019 Report Share Posted November 20, 2019 4 hours ago, Joe123 said: Be very careful. I brought my eyeglasses into Dr. Rios office to have new lenses made. My frames were like new, Silouette Rimless Titanium cost approx. $350 USD. The office told me it would be one week to have new lenses made. It took 2 weeks AND someone stole my expensive frames. The glasses were returned with a very cheap, very heavy, not sized correctly frame. I cannot wear them. Thanks for this warning Joe and sorry for the loss of your good frames. That place had several negative comments on this board in the past. I do not like to bash a local business but if you'll not going to be compensated for them then your warning is justified. 2 Quote Link to comment Share on other sites More sharing options...
cedros Posted November 20, 2019 Report Share Posted November 20, 2019 5 hours ago, gringal said: The optometry shop on the same strip as the phone company is honest and fair priced. I have used them many times to get lenses/frames. The proprietor also gives good eye exams. Not sure if she is an optician or optometrist. Yes, they are honest and fair. Quote Link to comment Share on other sites More sharing options...
EldonNova Posted November 20, 2019 Report Share Posted November 20, 2019 6 hours ago, Joe123 said: Be very careful. I brought my eyeglasses into Dr. Rios office to have new lenses made. My frames were like new, Silouette Rimless Titanium cost approx. $350 USD. The office told me it would be one week to have new lenses made. It took 2 weeks AND someone stole my expensive frames. The glasses were returned with a very cheap, very heavy, not sized correctly frame. I cannot wear them. Did you challenge them on this issue, and if so, what was their response? 1 Quote Link to comment Share on other sites More sharing options...
happyjillin Posted November 20, 2019 Report Share Posted November 20, 2019 IF you got a factura or receipt, tell them that you will contact PROFECO and that all you want is your frames and money returned. If you didn't get a factura,tell them that since you were not given one that you will report them to the proper authorities for not collecting and paying taxes. 5 Quote Link to comment Share on other sites More sharing options...
Sea Posted November 21, 2019 Report Share Posted November 21, 2019 I've taken my own frames to Rios's office before. Had no problems, but they were nothing special plastic. Never occurred to me that this type of theft would be a problem anywhere. We are warned. Thanks for posting. Quote Link to comment Share on other sites More sharing options...
cedros Posted November 21, 2019 Report Share Posted November 21, 2019 On 11/20/2019 at 5:55 AM, Joe123 said: Be very careful. I brought my eyeglasses into Dr. Rios office to have new lenses made. My frames were like new, Silouette Rimless Titanium cost approx. $350 USD. The office told me it would be one week to have new lenses made. It took 2 weeks AND someone stole my expensive frames. The glasses were returned with a very cheap, very heavy, not sized correctly frame. I cannot wear them. I had a pair of expensive (but not as expensive as yours) frames I had brought into that office switched also. Quote Link to comment Share on other sites More sharing options...
Xena Posted November 21, 2019 Report Share Posted November 21, 2019 1 minute ago, cedros said: I had a pair of expensive (but not as expensive as yours) frames I had brought into that office switched also. What did you say when you went to pick up your glasses and what was their response? Quote Link to comment Share on other sites More sharing options...
cedros Posted November 21, 2019 Report Share Posted November 21, 2019 I told them that they were the wrong frames. They weren't helpful. Quote Link to comment Share on other sites More sharing options...
Xena Posted November 21, 2019 Report Share Posted November 21, 2019 7 minutes ago, cedros said: I told them that they were the wrong frames. They weren't helpful. Does that mean you accepted the wrong frames and paid for them? I am trying to imagine what I would do in such a situation. Now that I have heard this could happen I think I would do what Happy suggested a few posts up. Prior to learning this I am not sure what I would have done. Quote Link to comment Share on other sites More sharing options...
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