Jump to content
Chapala.com Webboard

TelMex internet service died 1000x today--how to reset my DNS?


Recommended Posts

Over here in San Antonio my internet service continues to die out every few  minutes, and I have to go unplug the modem, plug it back in, hop on my computer and russssssh to get anything I need finshed before the internet dies on me again.  Rinse, repeat.  

I have cleaned my computer cache, reset the DNS on my computers, and unplugged my Netgear extender.  Things speed up...for a few minutes.  Then whoosh, the internet stops working.  My modem shows a signal and all lights flashing (or not flashing) as they are supposed to.

This is affecting all 5 computers and 3 users in our house.  I am thinking that I need to reset the modem.  Or, what?

Thanks for your help!

 

 

Link to comment
Share on other sites

Yes, try a factory reset, by sticking a pin in the little hole on the back for 30 seconds or so, until all the lights start acting differently. Then wait about 5 minutes for the Internet to come back, and try again.

If it doesn't work, either your modem is malfunctioning, or TelMex should be called to check. 01-800-123-2222, Mexico City, ask for "English, please".

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...