Ajijic Telmex Office

[NLU]

I want to thank Angelica in the Ajijic Telmex office for her expertise, customer service and friendliness. I was forced by who I thought would be my new internet and telephone provider to return to my previous, and now again my current internet and telephone provider, Telmex.

I have never been a fan if theirs, for many reasons, limited service being the major one.

However, I am a fan of Angelica. Though I was with my Mexicana wife and the consult was conducted in Spanish, Angelica does speak very good English unlike the non-English speaking employees of another internet and telephone provider in the area, one that promised its new customers that their Lakeside office would be staffed with an English speaker.

I known there is a line in that office and a customer doesn’t have much choice about their consultant. But if you can, get Angelica. You’ll be glad that you did.

[Mainecoons]

You should file a complaint with Profeco unless you receive a full refund of your prepaid one year contract.

We've always received courteous and helpful service at that office as well.  

 

[NLU]

The company that unilaterally cancelled my contract with them has promised a full refund by today or tomorrow.

NOB or SOB, I have never heard of anyone having the right to unilaterally cancel a contract.

 

[RickS]

Is there ‘anymore’ to the story of how/why they were so abrupt with you?  You know, like Paul Harvey used to have ‘the rest of the story’.