Zeb Posted September 20, 2018 Report Share Posted September 20, 2018 I am wondering if anyone else is having the same problem as I am. I am calling my spouse in the US and we are unable to complete single conversation, even for just a few minutes, without getting cut off multiple times. Finally, out of sheer frustration this evening, I got in my car and drove to the Malecon towards Chapala and used my AT&T cell phone to call thinking maybe this was a Telmex problem, as our land line is Telmex. Well...same result, so maybe it's not specific to Telmex or At&Tis and a tower problem. Link to comment Share on other sites More sharing options...
RickS Posted September 21, 2018 Report Share Posted September 21, 2018 No, Zeb, I haven't called your wife lately..... Link to comment Share on other sites More sharing options...
ajijicbound Posted September 21, 2018 Report Share Posted September 21, 2018 Just happened to me. A cell phone called my landline and disconnected 4 times. Link to comment Share on other sites More sharing options...
AlanMexicali Posted September 21, 2018 Report Share Posted September 21, 2018 AT&T does that. Telcel no. I have noticed. Link to comment Share on other sites More sharing options...
Zeb Posted September 22, 2018 Author Report Share Posted September 22, 2018 1 hour ago, AlanMexicali said: AT&T does that. Telcel no. I have noticed. Well, my phone and internet are Telmex and I am continually being cut off. Link to comment Share on other sites More sharing options...
bournemouth Posted September 22, 2018 Report Share Posted September 22, 2018 Zeb - that seems to be a big problem at the moment. I know it is a pain to call the 800 number but do it - Telmex swears there is not a general problem but we've have experienced it personally and I hear from people all across lakeside who are suffering from constant cutoffs. The 800 number should be on the front of your modem. Ask for someone who can speak to you in English and you will be transferred. We all need to call them - constantly! Link to comment Share on other sites More sharing options...
AlanMexicali Posted September 22, 2018 Report Share Posted September 22, 2018 2 hours ago, Zeb said: Well, my phone and internet are Telmex and I am continually being cut off. Is your spouse using AT&T Mexican cell service in the US? AT&T Mexican cell service does what you explained in Mexico, USA and Canada constantly. It doesn't matter who calls who it will drop the call many times in 30 to 40 minutes is my experience - always has and still does. Link to comment Share on other sites More sharing options...
Zeb Posted September 22, 2018 Author Report Share Posted September 22, 2018 No. It is land line to land line 12 hours ago, AlanMexicali said: Is your spouse using AT&T Mexican cell service in the US? AT&T Mexican cell service does what you explained in Mexico, USA and Canada constantly. It doesn't matter who calls who it will drop the call many times in 30 to 40 minutes is my experience - always has and still does. No. It is land line to land line. Link to comment Share on other sites More sharing options...
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