Apachewoman Posted July 7, 2018 Report Share Posted July 7, 2018 Does AMAZON have a successful delivery service to Mexico? Please would you share your experience so I will know whether to use any Mexico service. Thanks Apachewoman 1 Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted July 7, 2018 Report Share Posted July 7, 2018 I use Amazon.com.mx a few times a month. I have Prime and mostly order Prime items. I have also used Amazon.com (US), too. I have successfully used Costco.com.mx (most recently for contact lenses) and MercadoLibre. I do not have a Mexican credit card and other than MercadoLibre, have used my US credit card at the aforementioned sites. For MercadoLibre I pay in cash at either Bancomer or OXXO. I have all my orders sent to Handy Mail's SAT office so I do not have to be at home for deliveries. DHL had problems finding HandyMail at first (over a year ago) but I added HandyMail to Google Maps and that seems to have solved that problem. 1 2 Quote Link to comment Share on other sites More sharing options...
MXConnie Posted July 7, 2018 Report Share Posted July 7, 2018 I am a regular customer of both Amazon US & MX. No problems with delivery to my home. Quote Link to comment Share on other sites More sharing options...
John Shrall Posted July 7, 2018 Report Share Posted July 7, 2018 Two day Amazon Prime Mexico deliveries often show up the next day. Guadalajara must have a huge fulfillment center. Even shipments to Nayarit come from GDL. Amazon US deliveries also tend to show up a day or 2 earlier than promised. I've had expensive pool equipment shipped Amazon US to Mexico. They included the duty and shipping in the price so there were no surprises. Quote Link to comment Share on other sites More sharing options...
Tiny Posted July 8, 2018 Report Share Posted July 8, 2018 FYI: Prime Days. https://www.amazon.com/Prime-Day/b?node=13887280011 Quote Link to comment Share on other sites More sharing options...
More Liana Posted July 8, 2018 Report Share Posted July 8, 2018 I just have to THINK about ordering something from Amazon.com.mx and two hours later the delivery man rings my doorbell. "You thought about this? Here it is." Not true, but close enough. The Amazon.com.mx delivery speed is lightning-fast. Next-day service sometimes, two-day service normal. Great here in Mexico City. Who woulda thunk? Quote Link to comment Share on other sites More sharing options...
Joco Posted July 8, 2018 Report Share Posted July 8, 2018 Amazon US is great. Just make sure you enter your MX shipping address so you are told when looking at a product if it can be shipped to Mexico. It is better to click on "Ship to Mexico" on the left menu and the seller, "Amazon.com." Shipping from an Amazon warehouse is cheaper and faster. It always is shipped with DHL. If it is shipped by another vendor it can cost more and might not be DHL. Once DHL has the order you can count on it being delivered within 3 days and that is regular shipping, not Prime. 2 1 Quote Link to comment Share on other sites More sharing options...
cedros Posted July 8, 2018 Report Share Posted July 8, 2018 I ordered recently from Amazon.com.mx. The product had to come from the US so Amazon put it in the US postal service and then in the Mexican postal system. It took a month to reach this area and then the Mexican postal service didn't know whether I had to pick it up In Ajijic or Jocotepec as both denied they had it. Maybe stick to products that aren't imported. 1 1 Quote Link to comment Share on other sites More sharing options...
Curmudgeon Posted July 8, 2018 Report Share Posted July 8, 2018 Ordering from Amazon US is no problem and very reliable. They sometimes use DHL but more and more they use "AMZMX" which presumably is their own shipping service using local contractors. I have found both to be reliable, although AMZMX is less trackable. I find that if the same product is available from Amazon US and Amazon Mexico, it's usually a little cheaper to order from Amazon US, including paying the shipping and "estimated" duty. I have actually had refunds of a few cents when the duty was below the estimate paid. As Joco said, if you set your default shipping address to a Mexican address, you will be informed whether a product will ship to Mexico as soon as you view it. Most things that are shipped by Amazon will ship here, but items shipped by third parties may not. 1 1 Quote Link to comment Share on other sites More sharing options...
Roberta Strand Posted July 8, 2018 Report Share Posted July 8, 2018 I ordered 2 of those after shower towel coverups from Amazon. The white one made it to DHL (which is an option to have it delivered to and you just pick it up). No problem The aqua one was not let through customs and destroyed. Guess customs doesn't like aqua. So I have had good and bad experiences. I will still use them though Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted July 8, 2018 Report Share Posted July 8, 2018 5 hours ago, cedros said: I ordered recently from Amazon.com.mx. The product had to come from the US so Amazon put it in the US postal service and then in the Mexican postal system. It took a month to reach this area and then the Mexican postal service didn't know whether I had to pick it up In Ajijic or Jocotepec as both denied they had it. Maybe stick to products that aren't imported. I had one bad experience with Amazon US here .... it was an item sold by a 3rd party vendor and it was not Prime. They put it thru US and MX postal and it was 3+ months late. Now, I only use Prime mostly with Amazon Mexico as I find better prices there when I search by the Mexican/Spanish name for the item. I am also expanding my vocabulary 🏆 Never a bad experience using Prime at Amazon MX or Amazon US. 1 Quote Link to comment Share on other sites More sharing options...
CHILLIN Posted July 8, 2018 Report Share Posted July 8, 2018 You have to be aware that there are many restrictions in Mexico (and worldwide) on items arriving by air. That is why I prefer Estafeta Laredo drop box. Send them an ad or picture of the item you wish to buy, and they will tell you whether thay can bring it in or not. Here is DHL's list http://www.dhl.com.mx/en/country_profile/import_guidelines_express.html 1 Quote Link to comment Share on other sites More sharing options...
pappysmarket Posted July 8, 2018 Report Share Posted July 8, 2018 Our Estafeta contact in Houston has never refused to include anything in our regular consolidated shipments to us here in Mexico and believe me, some of the items would have been rejected by anyone else. No true contraband of any type but many items that Amazon says "do not ship to Mexico". Generic, non narcotic, meds from other countries included. 1 Quote Link to comment Share on other sites More sharing options...
timjwilson Posted July 15, 2018 Report Share Posted July 15, 2018 Can I purchase items from Amazon Mexico using my American or Canadian credit cards presently associated with Amazon USA? e.g. When/if I register with Amazon.com.mx can I associate those cards or do I require Mexican cards? 1 Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted July 15, 2018 Report Share Posted July 15, 2018 7 minutes ago, timjwilson said: Can I purchase items from Amazon Mexico using my American or Canadian credit cards presently associated with Amazon USA? e.g. When/if I register with Amazon.com.mx can I associate those cards or do I require Mexican cards? I know you can use US credit cards for sure with Amazon Mex. Quote Link to comment Share on other sites More sharing options...
timjwilson Posted July 15, 2018 Report Share Posted July 15, 2018 Ooops I missed Brisbee gal's post stating she uses non-Mexican credit cards....still any related advice is appreciated. Quote Link to comment Share on other sites More sharing options...
timjwilson Posted July 15, 2018 Report Share Posted July 15, 2018 1 minute ago, Bisbee Gal said: I know you can use US credit cards for sure. Thank you. Did you register your US card on the account when you signed up? If so did you use a US billing address? I just tried this with Paypal Mexico and it was not accepted. Quote Link to comment Share on other sites More sharing options...
timjwilson Posted July 15, 2018 Report Share Posted July 15, 2018 It looks like I answered my own question by blundering through with my username and password from Amazon USA. I was received with open arms. Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted July 15, 2018 Report Share Posted July 15, 2018 15 minutes ago, timjwilson said: Thank you. Did you register your US card on the account when you signed up? If so did you use a US billing address? I just tried this with Paypal Mexico and it was not accepted. My recollection is I registered with Amazon Mex and it "found" my US credit cards from my Amazon US account, but it's been over a year so I can't be positive. I use the same login name and same email address at both Amazon US and Amazon MX. FYI for other payments in MX that take Paypal, I use my regular Paypal account (same one I use in US) and change the money payment to pesos. 1 Quote Link to comment Share on other sites More sharing options...
cedros Posted July 15, 2018 Report Share Posted July 15, 2018 43 minutes ago, timjwilson said: Can I purchase items from Amazon Mexico using my American or Canadian credit cards presently associated with Amazon USA? e.g. When/if I register with Amazon.com.mx can I associate those cards or do I require Mexican cards? I use my Canadian CC on both with no problem Quote Link to comment Share on other sites More sharing options...
sally Posted June 25, 2019 Report Share Posted June 25, 2019 Recently I ordered from Amazon.Mx with no problem--Canadian cc. BUT I was not allowed to sign up for Amazon Prime . . . apparently your billing address has to be in Mex., Guatemala or Belize. Has anyone else encountered this? I received an email saying this: Con respecto a tu consulta sobre el inconveniente para activar la membresía Prime con tu tarjeta con dirección en Canada, y luego de reportar lo sucedido y consultar el departamento encargado me indica que de momento Amazon Prime está disponible exclusivamente para personas con dirección de facturación en México, Belice y Guatemala. La información esta disponible en nuestras páginas de ayuda, te comparto el enlace: https://amzn.to/2WYw5Ke La información esta detalla en la parte inferior en Notas* en el ultimo punto. Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu confianza. Quote Link to comment Share on other sites More sharing options...
e_lysium Posted August 7, 2020 Report Share Posted August 7, 2020 Could any share experience with getting university textbooks shipped to the Riviera Maya or Yucatan region in general? Many thanks! Quote Link to comment Share on other sites More sharing options...
JKL Posted August 9, 2020 Report Share Posted August 9, 2020 I have both a U.S. Amazon address and a Mexican one. Every time I've tried to order U.S. products shipped directly to me here in Ajijic, the shipping cost is almost as much as the item themselves. What am I doing wrong???? Would LOVE to be able to have things shipped to me here. Appreciate any help offered. Quote Link to comment Share on other sites More sharing options...
Bisbee Gal Posted August 9, 2020 Report Share Posted August 9, 2020 Switch to Prime. Quote Link to comment Share on other sites More sharing options...
happyjillin Posted August 9, 2020 Report Share Posted August 9, 2020 I have a US Amazon account and my shipping address is here. My latest purchase arrived yesterday even though the eta was next Tues. I pay with a Canadian cc. I don't care what I'm charged for shipping or I wouldn't be buying. I recently signed up for Prime movies/videos/TV shows, series only and I get the limited mexican version for $99 p/month. Not interested in paying the annual fee for full Prime service. Quote Link to comment Share on other sites More sharing options...
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