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You can wait for the inevitable answers you will get here......or make a trip to Telcel and get it from the horse's mouth.

I am assuming the sender has verified that they have a valid international texting plan and have been advised the problem is on your end. If that's not true I would start there as Telcel is likely to tell you the problem is not on their end, LOL.

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32 minutes ago, pappysmarket said:

You can wait for the inevitable answers you will get here......or make a trip to Telcel and get it from the horse's mouth.

I am assuming the sender has verified that they have a valid international texting plan and have been advised the problem is on your end. If that's not true I would start there as Telcel is likely to tell you the problem is not on their end, LOL.

NEVER their problem.. only yours... 😉

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19 hours ago, barcelonaman said:

0052 1 then your Mexican number

Barcelonaman is correct. It is a fluke thing here in Mexico. The sender needs to put a "1" after the country code and prior to the area code when sending to cell phones.

 

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