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Problem with Scotia ATM


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Hard to say, but my Scotia card was rejected by the machine two days ago with the comment "Use withheld by your bank". Contacted Scotia in Canada; they said it was probably a time-limit setting on "international useage of the card". Never heard of that, but they reset it. Tried again yesterday, but got the same message. So I tried a different Cdn card: same thing. I haven't used the machine since they turned the card reader sideways, I guess; maybe that has something to do with it. I'll try a different ATM today, maybe SuperLake or the bank across the highway from WalMart, in case it is a machine issue. But I watched other people using it, so that makes me scratch my head.

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5 minutes ago, ComputerGuy said:

Question: why did you change... was the grabber giving you the problem I am having?

That and problems too numerous to mention. Scotia here in Mexico made the contract with the new ATM company and Scotia Canada had no control over that.

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Right, there is very little cross-pollination between the two Scotias. But I was still getting free transactions at the machine. So based on your info, I should be able to use a different machine. Intercam truly ranks up there for service.

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39 minutes ago, ComputerGuy said:

Right, there is very little cross-pollination between the two Scotias. But I was still getting free transactions at the machine. So based on your info, I should be able to use a different machine. Intercam truly ranks up there for service.

 

Using other machines will cost you.

 

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I had the same problem with the Scotia Bank ATM here, lakeside, when first one of my two Bank of American debit cards was replaced with a new card that had a chip and then about one year later, when my other older debit card was replaced with one with a chip, it stopped working too. I phoned both Canadian Scotia Bank and my Bank of America rep and neither could help.

Oh well, now I wire down founds to my bank account and get a slightly better rate of exchange.

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