mudgirl Posted March 16, 2018 Report Share Posted March 16, 2018 I have a Canadian visitor at my home in Mexico and she can call me using her Canadian phone (Telus) but her texts to me won't go through. Anyone know if she has to change something on her phone, or is Telcel doing the blocking on my end? Seems weird that her phone calls come through but not her texts. She can call me with roaming turned off. Would she need to turn roaming on to be able to send a text? (She doesn't want to do that, as her data fees will be huge, she was told by Telus) Link to comment Share on other sites More sharing options...
Canyon Wren Posted March 17, 2018 Report Share Posted March 17, 2018 The same thing happened when a friend from the US visited last year. She had a temporary plan that did not include data when she was in Mexico. Is your friend sending you an iMessage (iPhone to iPhone)? Since iMessaging works with data and not as an SMS, that might be why it's not working. That's what my friend and I concluded, so we just called each other when she was visiting here, and did not text. Once she returned to the US, we could text again, as her plan includes data up there. Link to comment Share on other sites More sharing options...
mudgirl Posted March 17, 2018 Author Report Share Posted March 17, 2018 No, she has an Iphone, or some other smart phone and I have an old school cheapo Mexican dumb phone. She was just trying to send a normal SMS. Link to comment Share on other sites More sharing options...
geeser Posted March 18, 2018 Report Share Posted March 18, 2018 21 hours ago, mudgirl said: No, she has an Iphone, or some other smart phone and I have an old school cheapo Mexican dumb phone. She was just trying to send a normal SMS. Tell her to try it with a very short text. If it is too long it won't be SMS it'll be Media. The Credit Card alerts claim to be text messages but I don't receive them on the phone without data as they are too long and have to be downloaded which won't happen. I send them to my cell's email address instead. Link to comment Share on other sites More sharing options...
mudgirl Posted March 18, 2018 Author Report Share Posted March 18, 2018 "Arrived and catching bus" is the message she tried to send. How short does it have to be? Link to comment Share on other sites More sharing options...
mudgirl Posted March 18, 2018 Author Report Share Posted March 18, 2018 And when she arrived and we were just sitting at my house, she tried to send a text saying "Hi" to test it. Link to comment Share on other sites More sharing options...
Tiny Posted March 18, 2018 Report Share Posted March 18, 2018 I have had problems with text messages when "roaming" is involved. A few times I did not receive messages that was texted to my US phone number on AT&T that should have been received by TelCel here through roaming. Link to comment Share on other sites More sharing options...
Alpha1 Posted March 18, 2018 Report Share Posted March 18, 2018 Why not just use Whatsapp? Link to comment Share on other sites More sharing options...
Curmudgeon Posted March 18, 2018 Report Share Posted March 18, 2018 10 hours ago, Alpha1 said: Why not just use Whatsapp? Because it only works with smartphones that have WhatsApp installed. The "good" thing about text is it works with any cellphone. Link to comment Share on other sites More sharing options...
barcelonaman Posted March 18, 2018 Report Share Posted March 18, 2018 22 minutes ago, Curmudgeon said: Because it only works with smartphones that have WhatsApp installed. The "good" thing about text is it works with any cellphone. Can be easily downloaded and installed on iphone and most smart phones for free. Link to comment Share on other sites More sharing options...
mudgirl Posted March 18, 2018 Author Report Share Posted March 18, 2018 16 hours ago, Alpha1 said: Why not just use Whatsapp? Not sure to whom you were replying, but if my OP, I stated that I don't use a smart phone. Link to comment Share on other sites More sharing options...
Tiny Posted March 18, 2018 Report Share Posted March 18, 2018 It sounds like either incorrect numbers or phone service problem, not software problem. Link to comment Share on other sites More sharing options...
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