thesarge7 Posted December 30, 2017 Report Share Posted December 30, 2017 We upgraded our receiver box to an DHDSR800. Purchased directly from Shaw. It was working fine for about 3 weeks, then about a week ago when we turned it on, it had an error message that says; "receiver has lost satellite signal". All the settings seem to be OK, the signal strength is strong and we have refreshed several times. We have also tried it on a neighbor's dish and we get the same results. We can see the channel and the channel description, we can get VOD, but cannot get a guide and there is no picture on all of the channels. The only thing that is up is the error box. Channels 700 and 299 do the same. Any suggestions? Anyone having similar problems with their 800 receivers? Link to comment Share on other sites More sharing options...
El Saltos Posted December 30, 2017 Report Share Posted December 30, 2017 Contact Ajijic Electronics. Link to comment Share on other sites More sharing options...
thesarge7 Posted December 30, 2017 Author Report Share Posted December 30, 2017 We have been using Jose from Chapala and he is doing some research. If he cannot get an answer, I will contact A.E. Link to comment Share on other sites More sharing options...
hensley Posted December 30, 2017 Report Share Posted December 30, 2017 CP Electronic from Guadalajara is good also and they won't gouge you. Their contact is usually in the newspaper. Some of these newer receivers have problems and some don't, there are always bugs to be worked out. Link to comment Share on other sites More sharing options...
mkshawn Posted December 30, 2017 Report Share Posted December 30, 2017 We are having the same issues with a new 800 series pvr? Very erratic response. Have tried refreshing which seems to help eventually. I do not get an error message just a notice that the Guide is Still Loading & I should wait or we can use VOD or PPV, works for Shaw, not me however? Link to comment Share on other sites More sharing options...
SunshineyDay Posted December 30, 2017 Report Share Posted December 30, 2017 Sounds like convenient bugs. lol Link to comment Share on other sites More sharing options...
ned small Posted December 30, 2017 Report Share Posted December 30, 2017 39 minutes ago, hensley said: CP Electronic from Guadalajara is good also and they won't gouge you. Their contact is usually in the newspaper. Some of these newer receivers have problems and some don't, there are always bugs to be worked out. Ajijic Electronics',Michael Merryman is right here and he won't gouge you either. Link to comment Share on other sites More sharing options...
Al Berca Posted December 30, 2017 Report Share Posted December 30, 2017 CP Electronics. Link to comment Share on other sites More sharing options...
thesarge7 Posted December 30, 2017 Author Report Share Posted December 30, 2017 Thank you for the responses Link to comment Share on other sites More sharing options...
Fred C. Dobbs Posted December 31, 2017 Report Share Posted December 31, 2017 24 minutes ago, kmerg said: Does anyone have the contact info for CP electronics? Please Google it. If you had, you would already have your answer instead of waiting for someone else to do the work for you. Have a nice day Link to comment Share on other sites More sharing options...
poptarte_22@yahoo.com Posted December 31, 2017 Report Share Posted December 31, 2017 ITS HARD TO BELIEVE THAT THIS POSTER...HOBBS...WOULD HAVE TO BE SO SNARKY...TO THE POSTER....GEEZUS....GET A LIFE..TRY TO BE KIND AND POLITE.... YOU TRY TO HAVE A NICE DAY TOO......STICK TO THE TOPIC!!!!! Link to comment Share on other sites More sharing options...
pappysmarket Posted December 31, 2017 Report Share Posted December 31, 2017 1 hour ago, poptarte_22@yahoo.com said: ITS HARD TO BELIEVE THAT THIS POSTER...HOBBS...WOULD HAVE TO BE SO SNARKY...TO THE POSTER....GEEZUS....GET A LIFE..TRY TO BE KIND AND POLITE.... YOU TRY TO HAVE A NICE DAY TOO......STICK TO THE TOPIC!!!!! If you wish to apply for a Mod position, contact the Admin. Suggest you unlock your caps lock before doing so to increase your odds. Have a nice day. Link to comment Share on other sites More sharing options...
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