sanditoes Posted December 6, 2017 Report Share Posted December 6, 2017 I was told that I can use data on my Telcel phone while in the US. Any suggestions how to access this? Upon my arrival I turned my phone and data on and received service. Have not been able to access the service since. TIA Link to comment Share on other sites More sharing options...
sugarplumfaerie Posted December 6, 2017 Report Share Posted December 6, 2017 I have read that you have to turn on the roaming feature in your phone. You might give that a try. Link to comment Share on other sites More sharing options...
tomgates Posted December 6, 2017 Report Share Posted December 6, 2017 TelCel switches over to T-Mobile when used in the US. You phone US numbers with 1-ac-xxx-xxxx and like above, if you have roaming turned on, will get 3-G internet. Link to comment Share on other sites More sharing options...
sanditoes Posted December 6, 2017 Author Report Share Posted December 6, 2017 29 minutes ago, tomgates said: TelCel switches over to T-Mobile when used in the US. You phone US numbers with 1-ac-xxx-xxxx and like above, if you have roaming turned on, will get 3-G internet. How do I turn roaming on? I am able to make phone calls. Link to comment Share on other sites More sharing options...
sugarplumfaerie Posted December 6, 2017 Report Share Posted December 6, 2017 Check in your phone's owners manual or Google for the instructions. Every phone will be different. Link to comment Share on other sites More sharing options...
tomgates Posted December 6, 2017 Report Share Posted December 6, 2017 iPhone--settings--cellular--cellular data options--turn roaming on Also make sure Cellalar Data is turned on Link to comment Share on other sites More sharing options...
sugarplumfaerie Posted December 6, 2017 Report Share Posted December 6, 2017 On my phone it is under Settings - All Settings or More Settings - Mobile Network - Data Roaming Link to comment Share on other sites More sharing options...
RickS Posted December 6, 2017 Report Share Posted December 6, 2017 2 hours ago, tomgates said: TelCel switches over to T-Mobile when used in the US. You phone US numbers with 1-ac-xxx-xxxx and like above, if you have roaming turned on, will get 3-G internet. Just 3-G? Why not 4G? When I do the reverse.... T-Mobile to Telcel in Mexico.... I get 4G in Mexico. Link to comment Share on other sites More sharing options...
tomgates Posted December 6, 2017 Report Share Posted December 6, 2017 Don't remember. Link to comment Share on other sites More sharing options...
John Shrall Posted December 6, 2017 Report Share Posted December 6, 2017 T-Mobile will give you 4G if you're in an area that supports it. Same as here. Link to comment Share on other sites More sharing options...
sanditoes Posted December 7, 2017 Author Report Share Posted December 7, 2017 Thanks all. Link to comment Share on other sites More sharing options...
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