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They open at 8:15 am.

Anecdotally, our electrician was telling us last week about a bunch of unhappy CFE customers whose meters were replaced recently who all got unusually high bills afterward.  He said these customers did not ask for their meters to be replaced but that CFE had taken it upon itself to do so.  

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We have had a digital meter for 3 years and only once did we have a high bill (due to the guy not wanting to get out of his truck to read it in the rain).

Make a point of reading your meter every month. Check the billing period and read the meter either the same day or the day before. The meter is not always READ it is sometimes an estimate. Without evidence such as a picture of the meter on the 'read' day you may be hooped.

Also consider what electrical items have been running during the period. Have you had air conditioners, extra fans, pool pumps, construction, etc going more than usual?

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31 minutes ago, wolfcake said:

Anybody know the hours of CFE Electric in Chapala?  All the sudden have a massive bill.  Is it coincident with the new digital meter?

Thanks!

Got a reply from Manny on the FB site.  8.30-3.30 daily.  Thank you all!

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1 hour ago, WideSky said:

Make a point of reading your meter every month. Check the billing period and read the meter either the same day or the day before. The meter is not always READ it is sometimes an estimate. Without evidence such as a picture of the meter on the 'read' day you may be hooped.

 

THIS!

Know thy meter and thy consumption. PROOF with a photo. Besides the "estimate", they occasionally use dyslexic meter readers. If you don't know how to read the meter, ask a neighbor or a friend to explain it.

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Have had incidents in the   long-ago past when suddenly CFE bill spiked. Took a reading, went to Chapala, talked with the staff, and got great co-operation and reduction in charges each time. (Also took 6 prior bills -- one year --to prove not our "pattern" even tho' I knew they had the records.)

After third time on the same meter, they sent someone out to check, and found that a neighbor was wired in.......somehow managing to get all power charged to us.  They did a total reversal of all extra charges, plus fined the  thief!

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