mnaiman Posted May 2, 2017 Report Share Posted May 2, 2017 A friend went to Telmex today to give them a change of address for their account. They said that there are not installations being done and that they have to get on a waiting list, with no date given as to when there will be a connection. Anyone else experience this ? Link to comment Share on other sites More sharing options...
pappysmarket Posted May 2, 2017 Report Share Posted May 2, 2017 We had the same problem here in PV. There are solutions. Use your imagination. Link to comment Share on other sites More sharing options...
artsnob Posted May 3, 2017 Report Share Posted May 3, 2017 I got telcel cell phone, gave up on telmex Link to comment Share on other sites More sharing options...
pappysmarket Posted May 3, 2017 Report Share Posted May 3, 2017 Telmex is our only option for internet here, no IZZY to this area, so had to do it the Mexican way. Link to comment Share on other sites More sharing options...
MtnMama Posted May 3, 2017 Report Share Posted May 3, 2017 Apparently there is a problem area wide. A friend in Las Fuentes has been waiting 4 months for a new connection. Link to comment Share on other sites More sharing options...
pappysmarket Posted May 3, 2017 Report Share Posted May 3, 2017 You want to go to the head of the list. Use your imagination. Link to comment Share on other sites More sharing options...
mexilady Posted May 3, 2017 Report Share Posted May 3, 2017 I went to Telmex on March 17 to add internet service back to my account. They told me that a third party vendor would be delivering my modem within the next six days! After 15 days and two emails from this third party vendor telling me to be home for delivery it still hadn't arrived. When I went back to Telmex and complained they loaned me a new modem. Here it is May 3 and I still have not received my modem!!! I have Telecable as well and have wanted to do a test on which service gives me the best service. So far Telecable wins but I am grandfathered in to the "higher" speed of 8 download. I get it occasionally but at least I don't lose their service several days a week as I do with Telmex here in west Ajijic. I doubt the Telmex office will be getting their loaner modem back soon! Link to comment Share on other sites More sharing options...
Bisbee Gal Posted May 3, 2017 Report Share Posted May 3, 2017 The house we bought last week in Ajijic had TelMex service previously, but the tenant took the phone number with them to their new residence and stopped the services to the house a few weeks ago. We went to TelMex last Tuesday afternoon and they came out the next day with the modem and connected us to the internet, and also gave us our new phone number. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.