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Telmex internet - something important you should know


simpsca

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I had a problem with my Telmex internet speed this morning. Couldn't get solid connection with any website. I was on the phone with Telmex over 2 hours. He determined that there were 8 other connections using my internet. I only have 3 devices. So finally he changed my login and password and immediately my internet functions at top speed. He said there are programs to hack into your internet and he recommends that I call Telmex and change my password every 5 months.

I'd never heard of this before so I thought I'd pass it along.

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Ironically, every device that has ever connected to your modem is remembered by your modem, and that includes friends who have used their cell phones to WiFi at your place, visitors who have hooked in via their laptops... your older devices that you no longer use, etc. My guess is that auto-resetting the modem during the password change process was the actual deciding factor.

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Our building handyman tells me the jovens around here have apps that crack your password. Sounded fishy to me but when I take the wifi down they disappear within a short time.

Quien sabe.

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It's true pappysmarket, I remember when I volunteered at the first ISP lakeside (Lagunanet) and an acquaintance who had an office in the same building needed internet for his business and chose not to subscribe from us. He was able to get a strong signal from the router in another tenant's office, ran a software program of some type and said he was able to hook up for free to the other office's WiFi signal from their router. The software program found the password. We knew the User Name it was, TELMEX

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All I do when I find my internet getting slow is 'turn WiFi off' for about 10-15 seconds, then 'turn WiFi on' again.  Always clears the logjam, and if there is anyone piggybacking on your internet, it knocks them off, at least temporarily.   Works every time for me!

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You can get your own router or wireless access point and disable the wireless in the telmex modem.  Then you can do anything you want.  They are not that expensive.  I have two in my house to cover the whole area (upstairs and downstairs) and am very happy.  

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10 hours ago, NanaG said:

All I do when I find my internet getting slow is 'turn WiFi off' for about 10-15 seconds, then 'turn WiFi on' again.  Always clears the logjam, and if there is anyone piggybacking on your internet, it knocks them off, at least temporarily.   Works every time for me!

At/to which "device" do you 'turn wifi off'?

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11 minutes ago, henrylaxen said:

You can get your own router or wireless access point and disable the wireless in the telmex modem.  Then you can do anything you want.  They are not that expensive.  I have two in my house to cover the whole area (upstairs and downstairs) and am very happy.  

And if you get SMA type antenna on your unit you can add extension cables and external antenna that are much better than standard antenna.  Some access points have much more power also.  I agree with henry completely.  I use to leave both Telmex router WiFi on and my AP WiFi on and share with poor neighbor. When I wanted the bandwidth I just turned of the Telmex WiFi and used my AP WiFi with full bandwidth.

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13 hours ago, ComputerGuy said:

It is not easy to do this. Not at all. Certainly it won't matter at all if "the jovens" all know how to do it, because tomorrow you will be invaded again. Trust me; they don't. Keep calm.

Maybe not but they do return to the parking lot quite often and hang out. When we notice them we take it down they are gone within 10 minutes. Had Telmex switch routers and the jovens seemed to have the new password a week or so later.

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3 hours ago, Ready Or Not said:

Just wondering if anyone here knows whether it is possible to change your telmex router password from your own home occasionally rather than going to Telmex.

Changing it once in a while might help with this problem, si or no?

The guy on the phone said it is possible to change it yourself, but complicated. Said it was best to call. I'm a woman so he probably thought I couldn't handle it:)

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30 minutes ago, simpsca said:

The guy on the phone said it is possible to change it yourself, but complicated. Said it was best to call. I'm a woman so he probably thought I couldn't handle it:)

No- its not that you are a woman, it was because you were talking to an English enabled tech in Mexico City (CDMX), the website with settings is all in Spanish.

I bought this modem, will be setup as Henry explained. I hope I can plug the new Roku stick into it. It is in stock with Amazon.com.mx, and takes about three days to deliver.

http://thewirecutter.com/reviews/best-wi-fi-router/

The Telmex will now be hardwire (ethernet) and the new wi-fi router would be much harder to crack than Telmex wi fi.

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3 hours ago, RickS said:

At/to which "device" do you 'turn wifi off'?

Sorry, I should have said that I turn off the WiFi on my computer.  In my case, I have a Mac, so there's an icon on the top right corner of the desktop screen that shows your internet strength.  When you click on it, a drop-down box will appear.  From there, you can turn your WiFi on and off.

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14 minutes ago, CHILLIN said:

No- its not that you are a woman, it was because you were talking to an English enabled tech in Mexico City (CDMX), the website with settings is all in Spanish.

I bought this modem, will be setup as Henry explained. I hope I can plug the new Roku stick into it. It is in stock with Amazon.com.mx, and takes about three days to deliver.

http://thewirecutter.com/reviews/best-wi-fi-router/

Do you still need the TelMex router and then add this one or does replace the TelMex version?

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36 minutes ago, Seren said:

Do you still need the TelMex router and then add this one or does replace the TelMex version?

Unless Henry can tell differently, I believe you still have to keep the Temex router, but it is hard wire now, turn the wi-fi off. This is fast as you are going to get. This cannot be hacked, unless someone plugs into a spare ethernet port. The router I am pimping has the next generation protocols for security. I used to run a setup like this before for VPN, I could change the IP address in the second router to anywhere the VPN service suggested. The subscription VPN service could not deliver what they sold, so I cancelled after a year. I did not set this up, but the tech who set it up said the wifi would be hackproof because there was no way to access the telmex password with wi fi.

RickD on TOB has generously offered to piggyback connections on Radiosity, basically "wholesale" price, rather than the resellers. Radiosity has all the services you might ever need and delivered all over the world. Apart from some specialty shows on Hulu or Netflix, you are not going to miss much. Not worth messing around with VPN identity blockers. Anyways, look into Radiosity and the newest Roku stick. Both very interesting products. Radiosity will cost about the same per year as a quality VPN server.

edit: the lowest speed for Radoisity is .512 for standard definition. Then 1.5 speed should be able to deliver "medium" high definition at 720 speed. Which fine, as long as you don't have an enormous monitor.

This is a reseller, showing Radiosity mach (an upgrade) on a Fire Stick. You will get the idea.

https://www.youtube.com/watch?v=yEME0RoP5H8

 

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Thanks, I'll be ordering that router after the holidays. Sounds like better encryption so harder for them to hack the password. Not amazed Slim is using such cheap routers.

Post your comments after you get all set up.

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11 hours ago, Ready Or Not said:

Just wondering if anyone here knows whether it is possible to change your telmex router password from your own home occasionally rather than going to Telmex.

Changing it once in a while might help with this problem, si or no?

Get into your router software by typing 192.168.1.254 into your browser's address bar. Each make and software version of TelMex routers is different, but you can usually find the option that allows you to change your userID (SSID) and password. But this won't help if those who are stealing your password are actually capable of it, because obviously they are smart enough to continue doing it. There are many more things you can do if you are tech inclined, but it would seem that using the TelMex modem as a modem only, by turning off the router portion, and installing a second WiFi router to be your main WiFi connection, as well as killing the WPS (auto-connect WiFi) adds a certain level of security.

For those who want to learn more: http://www.tomsguide.com/us/home-router-security,news-19245.html

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Ha ha computer guy - I always wanted a business card which proclaims that I am a Penetration Tester. Sounds obscene, no this a specialist/hacker who has tools for checking for invulnerabilities in networks, etc.

From wikipedia - who would have thunk.

Quote

In the following years, computer penetration as a tool for security assessment became more refined and sophisticated. In the early 1980s, the journalist William Broad briefly summarized the ongoing efforts of tiger teams to assess system security. As Broad reported, the DoD-sponsored report by Willis Ware had "...showed how spies could actively penetrate computers, steal or copy electronic files and subvert the devices that normally guard top-secret information. The study touched off more than a decade of quiet activity by elite groups of computer scientists working for the Government who tried to break into sensitive computers. They succeeded in every attempt."[15]

While these various studies may have suggested that computer security in the U.S. remained a major problem, the scholar Edward Hunt has more recently made a broader point about the extensive study of computer penetration as a security tool. Hunt suggests in a recent paper on the history of penetration testing that the defense establishment ultimately "...created many of the tools used in modern day cyberwarfare," as it carefully defined and researched the many ways that computer penetrators could hack into targeted systems.

 

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There has been a bit of talk lately about how to change your security settings in the TelMex modem. I guess TelMex heard it, too, because they are emailing a link that allows you to change your ID and password, if you find it too difficult to use the built in modem software. I tried it and it works. It does take a long time to "register" after you sign in initially.

https://www.online.telmex.com/asistencia/personaliza/modem1.jsp?utm_source=MODEM_NAME&utm_campaign=CAM_NOM_MODEM&utm_medium=MAILING

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