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Dr. Candy, dentist


Kyle

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1 hour ago, Xena said:

Are you saying people who have written of bad experiences are lying? Or that she screwed up a lot years ago but is perfect now? 

Did I say that? I said "Any Doctor/Dentist can have a bad outcome due to many causes". PLEASE get your facts straight!!!

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Just now, gringohombre said:

Her brother has not worked there for at least 3 years...YOU also have to get your facts straight!!!

Yes that is about the right time-frame. But my comments were not driven by the tenure of her brother at her dental office but rather the FACT that I had an appointment with HER for a consultation and a cleaning. After the consultation and without a word to me, she turned me over to a non-professional to do a sh*ty and short job of cleaning and then charged me the professional price of 500 pesos when other good dentists were charging 350 pesos and were done by a DR. or DRA.  I decided then and there that there are too many good and ethical dentists in town for me to go back to her office. My experience and my decision. Not up for debate.

It's obvious that you have had good luck with Dra. Candy. Others like myself have not. And you just can't seem to accept that other's experience and opinion is as valuable as yours, and that we must either be wrong or 'out to get her'. 

 

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4 minutes ago, RickS said:

rather the FACT that I had an appointment with HER for a consultation and a cleaning.

That happened to me in Canada once. A dentist had her student hygienist clean my teeth. The tip came off the cleaning tool and the student didn't notice, and she lacerated my gums. Using one's patients, clients or customers as guinea pigs for someone to practice on is highly unprofessional.

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15 hours ago, Gail C said:

I had two front lower teeth implants done by Dr. Candy just a few weeks ago (I came in from houston to have it done). It was the worst experience in my life. AFterwards, I was in extreme pain, and the salivary glands became very swollen. AFter two weeks, still in pain, emailed and called her office a few times. She did not reply. I had to make an emergency visit to a periodontist. He took a CT scan and said this about her work:

1. She obviously never should have done the implants in the first place, that I did not have sufficient bone.

2. She placed them in crooked.

3. The size she used was supposed to be for molars, not the front. They were so big that they protruded out of the bone! They also damaged the adjacent teeth. I'm having to get one of them removed next week.

4. All the damage caused my gum to recede on the adjacent teeth, and the bone erode by the canine tooth - he really needed that one to make a bridge, because there is NO bone left to re-do the implant.

5. It caused a smoldering infection in the bone and tissue that he had to scrape out when he removed the implants. BTW, they were so lose and wigglly because they weren't fit snug inside the bond. half of it was outside of the bone on the back portion. 

My mouth is now a mess. She finally answered my email and I talked with her on the phone. I told her that I was upset and that I wanted a refund. She said sure that she could reverse the charges on my credit card for the $2500 she charged to do the job! However, after my implant removal, I emailed her telling her I didn't receive the refund and she said she's unable to refund my credit card and for me to send her my bank account information? Is she nuts? Why would I do that? She also wanted copies of the CAT scan as now she is claiming my body was rejecting the "metal", which my periodontist said was absurd.  He is going to email her and copy me on it. I want my refund, plus I want her to pay for the restorative surgeries and related expenses. We'll see. I doubt I see a penny without hiring an atty, which I have already spoken with.

All in all, I'm losing another tooth next week. The canine tooth has no bone, and he's hoping that somehow I can regenerate bone. I have to wear a flipper for a year before he can do anything with the area. I may lose an additional two teeth out of this. 

CAUTION: Hire someone that has years of training and residency when it comes to implants.

This left me nearly speechless. First, I'm so, so sorry to read about your experience. There is a MAJOR difference between having a bad experience and what appears to be dental malpractice. Like the old cliche, even a stopped clock is right twice a day, but there are those on this board who will defend even the indefensible because they didn't experience it, therefore, they're right and you're lying. As a comparison, I went to my dentist, Dra. Rosio at Ajijic Clinic, and asked about an implant because one of my teeth just kept breaking a filling (I'm a grinder at night, guard and all). She could have rubbed her hands together and went "cha-ching!" but she recommended a new type of crown from the on-site 3D printer(?). I really didnt want a crown, but couldn't continue having the tooth repaired, only to break again. Long story short, the crown looks so natural that I had old ones replaced. It looks like I have all of my own natural teeth. I'm over the moon and the cost was so much less than an implant and a heck of a lot less invasive. There are a LOT of amazing dentists in the area, but...

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10 hours ago, gringohombre said:

Did I say that? I said "Any Doctor/Dentist can have a bad outcome due to many causes". PLEASE get your facts straight!!!

What you were saying was not at all clear. That is why I asked. You still have not made clear what you are saying. Are the people relating bad experiences all lying or did they all have these experiences long ago? 

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43 minutes ago, Xena said:

What you were saying was not at all clear. That is why I asked. You still have not made clear what you are saying. Are the people relating bad experiences all lying or did they all have these experiences long ago? 

The facts were straight.  The timing was not specified.  Stop nitpicking hombre.

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1 hour ago, Xena said:

What you were saying was not at all clear. That is why I asked. You still have not made clear what you are saying. Are the people relating bad experiences all lying or did they all have these experiences long ago? 

Please put on your glasses and reread my statement.  I said "Any Doctor/Dentist can have a bad outcome due to many causes". Where  did I say or insinuate "Are the people relating bad experiences all lying or did they all have these experiences long ago?"....Jeeeeez!!!

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I have been a patient since she opened her practice. I have had crowns, fillings and inlays done very successfully but I agree I would not use her for implants.

She did three for me. One molar snapped at the Titanium screw leaving a portion of he screw still imbedded in the implant. It cannot be removed (or at least she can't remove it). I am now missing a molar.

SunFan

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7 hours ago, HappilyNutz said:

She could have rubbed her hands together and went "cha-ching!"

I was going to a dentist who billed himself as an implant specialist, but that's not why I first went to him. He started immediately talking to me about how I should have him pull out all my teeth (over half of which there was nothing whatsoever wrong with) and do full mouth implants.

My present dentist, who is also an implant specialist, when he had to pull a couple of too-far gone teeth, told me when I asked about implants, that no, he couldn't do them for me because I didn't have enough bone left.

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58 minutes ago, mudgirl said:

I was going to a dentist who billed himself as an implant specialist, but that's not why I first went to him. He started immediately talking to me about how I should have him pull out all my teeth (over half of which there was nothing whatsoever wrong with) and do full mouth implants.

My present dentist, who is also an implant specialist, when he had to pull a couple of too-far gone teeth, told me when I asked about implants, that no, he couldn't do them for me because I didn't have enough bone left.

I would be getting a second opinion on that, these days implants have gotten a lot smaller, and having a bone graft is no big deal.

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Just now, TelsZ4 said:

I would be getting a second opinion on that, these days implants have gotten a lot smaller, and having a bone graft is no big deal.

My point was that one dentist was ready to gleefully pull out all my teeth so he could make a small fortune on an entire mouth full of implants, and my current dentist was behaving ethically by saying that there wasn't enough bone, rather than trying to just make as much money off me as possible, but I guess you missed that. 

I already have one implant, and while I haven't had any issues with it and it's been in place for years, I'm not at all interested, actually, in getting anymore. Far too invasive for me.  

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3 hours ago, mudgirl said:

My point was that one dentist was ready to gleefully pull out all my teeth so he could make a small fortune on an entire mouth full of implants, and my current dentist was behaving ethically by saying that there wasn't enough bone, rather than trying to just make as much money off me as possible, but I guess you missed that. 

I already have one implant, and while I haven't had any issues with it and it's been in place for years, I'm not at all interested, actually, in getting anymore. Far too invasive for me.  

Actually, that was what Dra. Rosio advised me about implants. They're not necessarily "no big deal" because you must have sufficient bone for the implant and it can take 4 months before the actual implant is done. Any good doc will always go for the best solution, not necessarily the most invasive or expensive. I shudder to think what that one doc would have charged you.

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On the topic of these complex dental procedures, I would like to ask what people are doing about laughing gas or a substitute.  I have a number of old crowns done in the US where I had laughing gas (nitrous oxide) to make the experience more bearable.  Finally I needed a new crown and Dra. Candy said you can't get N.O. in Mexico unless you hire an extra anesthesiologist  to come in and monitor the dose.  So I had a crown done without it and I was nearly freaking out the whole time.  The shots worked but just barely.  I am highly sensitive.  After the work was done I was fine.  What do the rest of you do for pain killing with the above procedures?  

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Dr Candy will hire an anesthesiologist for you, for me the cost was $8,000 peso.  It wasn’t N.O it was a needle in the arm to sedate you. I must say it was the most pleasant experience I’ve ever had at a dentist, I didn’t even know the procedure had been done. 
 

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I used to go there until I had two friends tell me bad experiences, so I thought, well, so far so good, but why not change. So I went to a very good one in Jocotepec. He did an xray on some work that was done at Candy. Without a big explanation, he said it wasnt done correctly and it must be watched every six months, as what was done to the tooth may eventually kill the nerve. And that I may eventually need a root canal because of the bad work.

The one friend got a second opinion to find out they were trying to get her to have work she didnt need. She actually had 2 other dentists tell her that. The other said she was being bilked out of alot of money that was not the original quote, and ended up walking out and never coming back when they tried to get her to pay 2000 more for a cleaning. She said they just stood there and laughed at her.

I'm glad I changed dentists before anything really bad happened in there.

 

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14 hours ago, ezpz said:

On the topic of these complex dental procedures, I would like to ask what people are doing about laughing gas or a substitute.  I have a number of old crowns done in the US where I had laughing gas (nitrous oxide) to make the experience more bearable.  Finally I needed a new crown and Dra. Candy said you can't get N.O. in Mexico unless you hire an extra anesthesiologist  to come in and monitor the dose.  So I had a crown done without it and I was nearly freaking out the whole time.  The shots worked but just barely.  I am highly sensitive.  After the work was done I was fine.  What do the rest of you do for pain killing with the above procedures?  

I don't know if this will help, but when I had to have a second root canal, I didn't want to use the same doc who caused me tremendous pain (long, boring story). I contacted Dr. Barranga's practice because I'd heard so many good things about him and his staff. I wasn't looking to change general dentists (Dra. Rosio is fantastic, but she doesn't do root canals), but just needed someone to do this job. The doctor that did it was also fantastic. He was an associate of Dr. Barranga and I wish I could remember his name (youngish guy), but he knew that I was scared spitless of having another pain-loaded experience. Understand that I actually have had a filling and some other work done without a shot because the needles frighten me more than the procedures, so I can take quite a lot of pain...just not needles. There's just something about a needle in the gum that...shudder!...enough said. Anyway, the doc did the numbing gel and spent a LOT of time to make sure the site was numb enough that I wouldn't fly out of the chair by the time he was ready to inject the novocaine (?). It worked. I felt nothing and the rest of the procedure went as smoothly and pleasantly as something like that can. Hope that might have helped.

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On 10/21/2020 at 6:28 PM, Tingting said:

There's just something about a needle in the gum that...shudder!..

I can relate, I'm a serious needle-phobe. No matter where the needle goes in, but there's something about feeling helpless laying back in a dentist's chair that makes it even more awful. I always get them to use the numbing gel- I can still feel the needle, though, and it still makes me grip the arms of the chair, moan and feel faint. The dental work itself doesn't scare me at all- it's the needles.

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On 10/16/2020 at 6:43 AM, HappilyNutz said:

This left me nearly speechless. First, I'm so, so sorry to read about your experience. There is a MAJOR difference between having a bad experience and what appears to be dental malpractice. Like the old cliche, even a stopped clock is right twice a day, but there are those on this board who will defend even the indefensible because they didn't experience it, therefore, they're right and you're lying. As a comparison, I went to my dentist, Dra. Rosio at Ajijic Clinic, and asked about an implant because one of my teeth just kept breaking a filling (I'm a grinder at night, guard and all). She could have rubbed her hands together and went "cha-ching!" but she recommended a new type of crown from the on-site 3D printer(?). I really didnt want a crown, but couldn't continue having the tooth repaired, only to break again. Long story short, the crown looks so natural that I had old ones replaced. It looks like I have all of my own natural teeth. I'm over the moon and the cost was so much less than an implant and a heck of a lot less invasive. There are a LOT of amazing dentists in the area, but...

I too had a horrible experience with her and implants. After 3 years of continual infection, I am finally ok now thanks to Dr. Francisco, a dental surgeon here in Rivera's, who did a scraping and bone graft.. stay away from Dr. Candy

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Kyle,

I have had crowns and bridges done by Dra. Candy and I have been very pleased with her work. If you have any problems, talk to her. She is very understanding and reasonable.

I just had a root canal done, by her oral surgeon, and she is going to put in an inlay. Current practice is not to put in a crown if possible but an inlay, Dra. Candy told me. I´ll have that work done on Nov 10th.

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