kbleitch Posted March 17, 2016 Report Share Posted March 17, 2016 Ours just returned sometime overnight. We were five days without connectivity at home. So if you got yours back on Monday, consider yourself lucky. We live at the bottom of the Ajijic tianguis. Link to comment Share on other sites More sharing options...
johanson Posted March 17, 2016 Report Share Posted March 17, 2016 Mine is out again or it was when I left the house this morning. I was at a breakfast meeting where several others with Telmex Infinitum also had again lost their service. Oh well, at least I have it here at an office in West Chapala Link to comment Share on other sites More sharing options...
Sandrita Posted March 17, 2016 Report Share Posted March 17, 2016 I am still out in San Antonio...6 days and counting...this is now beyond my limits of patience, even for Mexico. Link to comment Share on other sites More sharing options...
johanson Posted March 17, 2016 Report Share Posted March 17, 2016 I reported this second outage this morning at about 8:15 AM at the Ajijic Telmex office. I didn't return home until about 1:30 PM and my internet was again working. A few minutes later, I received a phone call from Telmex asking me if everything was working. For me, at least, everything is again working great. However, I understand that a few have been out since Sunday. I know one of those who has been out since Sunday, didn't report it until today about noon. Link to comment Share on other sites More sharing options...
lcscats Posted March 18, 2016 Author Report Share Posted March 18, 2016 If you have been out and service not restored. Call Telmex at this point. Your problem may be different than big outage problem or the second outage problem. Link to comment Share on other sites More sharing options...
777 Posted March 18, 2016 Report Share Posted March 18, 2016 Internet still out in San Antonio. One week now! Link to comment Share on other sites More sharing options...
maw7815 Posted March 18, 2016 Report Share Posted March 18, 2016 Mine has been out in Villa Nova since last Saturday- 6 days so far. I have tried 2 different modems and neither one works. My neighbor that lives upstairs gave me his password to tap into his wireless. I am happy I am back to reading dozens of e-mails! maw Link to comment Share on other sites More sharing options...
maw7815 Posted March 29, 2016 Report Share Posted March 29, 2016 I am happy to report I now have my own internet connection! I went into Telmex today at noon to let them know it has been 16 days of no internet and while waiting I was talking to another person who told me that one of their servers is down and I wouldn't get anything unless I was adamant about getting onto a new server. The Telmex person I told this to said ok and that it would take 24 hours to switch over and I just checked my new modem they gave me and all the lights are green! Only 9 hours and I am a happy camper!! maw Link to comment Share on other sites More sharing options...
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