Sandrita Posted November 17, 2015 Report Share Posted November 17, 2015 I always use my US debit card at Multiva where I also have an account. I went there today to withdraw from my US bank and twice it said "incorrect pin #". I checked with my US bank and there are no issues on their end. Just wondering if anyone else has experienced this. Muchas gracias. Link to comment Share on other sites More sharing options...
slainte39 Posted November 17, 2015 Report Share Posted November 17, 2015 Does your card have the new chip that is required? Link to comment Share on other sites More sharing options...
Sandrita Posted November 17, 2015 Author Report Share Posted November 17, 2015 Does your card have the new chip that is required? YES Link to comment Share on other sites More sharing options...
artsnob Posted November 17, 2015 Report Share Posted November 17, 2015 Mine worked today, and it does not have a chip.... Link to comment Share on other sites More sharing options...
sparks Posted November 17, 2015 Report Share Posted November 17, 2015 Try another ATM Link to comment Share on other sites More sharing options...
horses Posted November 20, 2015 Report Share Posted November 20, 2015 sorry i experienced this problem --after hundreds of calls to my bank and other measures they tried nothing ever worked until i went home to canada to my bank and they called somewhere and fixed the card never got the card to work in mexico Link to comment Share on other sites More sharing options...
lcscats Posted November 22, 2015 Report Share Posted November 22, 2015 Maybe keyboard is bad on ATM. It happens. Try another ATM. Sometimes the strip reader is broken but the chip reader works or visa versa also. Things do break rather than a card specific problem. Than it could be your card also. Play the game of elimination try another ATM. Link to comment Share on other sites More sharing options...
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