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Contacting Microsoft

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Does anyone know how to contact Microsoft? I have tried the Live Chat and it is closed (this is Monday) and I tried the 800# which said it was out of service. I also can't find an email address for them. I want to download Windows 10 but want to make sure my computer is compatible first.

Thanks,

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If you visit the MS website and navigate to the Windows 10 page, your question will be answered. Be sure to backup your system, or at least your data files before taking on Windiws 10. When I upgraded, there were problems MS techs couldn't fix and one of the problems was that "settings" wouldn't open and that is the app necessary to return to your previous OS. Fortunately, I had a current recovery disc to save the day.

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Does anyone know how to contact Microsoft? I have tried the Live Chat and it is closed (this is Monday) and I tried the 800# which said it was out of service. I also can't find an email address for them. I want to download Windows 10 but want to make sure my computer is compatible first.

Thanks,

My experience is that the process will determine if your computer is compatible before downloading and initiating the installation. See also

http://windows.microsoft.com/en-ca/windows-10/compatibility-report-windows-10

This is a link to the Microsoft Windows 10 “Contact Answer Desk”. Note that you need to have a Microsoft account or to create one.

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1443559437&rver=6.5.6509.0&wp=MBI_SSL&wreply=https%3A%2F%2Fpartner.support.services.microsoft.com%2Fen-us%2Fcontact%2Fmenu%2Fsoftware%2Fwindows%2Fsetup%2F%3FOSMCSignIn%3Dtrue&lc=1033&id=293453&pcexp=false

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Does anyone know how to contact Microsoft? I have tried the Live Chat and it is closed (this is Monday) and I tried the 800# which said it was out of service. I also can't find an email address for them. I want to download Windows 10 but want to make sure my computer is compatible first.

Thanks,

Try this forum as well. It has a ton of information on downloading, using (including tutorials) etc. I had trouble after installing 10 and posted my problem and one of them gave me the solution, which was an updated driver.

http://www.tenforums.com/

Bob

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