Jistme Posted May 24, 2015 Report Share Posted May 24, 2015 Not sure where to post this, but here goes. Bought airline tickets from a local agent a few days ago. After we paid for the flights with our credit card, agent issued a receipt. However...the agent then asked for separate fees of 500 pesos each, in cash, plus another 150 pesos each. The explanation was that the 500 peso fee is for some kind of "Airport security"..seemingly has to do with the 911 incident, and must be paid if one has a stopover at an American airport. After I arrived home I realized that we had not been issued receipts for these extra's. I'm not saying this is an illegal charge, just appreciate an explanation. Thanks for any responses. Link to comment Share on other sites More sharing options...
jhark Posted May 24, 2015 Report Share Posted May 24, 2015 I usually buy my tickets online and all the taxes and fees are included. I find it interesting that the agent wanted cash and then no receipt. Maybe you should go online to the airline you booked with and look at your reservation. Usually if you click on taxes it will give a detail of what each charge is for under the taxes and fees. Link to comment Share on other sites More sharing options...
Mainecoons Posted May 24, 2015 Report Share Posted May 24, 2015 That stuff is always in the price of the ticket. I think you got ripped off. Link to comment Share on other sites More sharing options...
lakeside7 Posted May 24, 2015 Report Share Posted May 24, 2015 "I think" the local agents do ask for their booking fee separate and in cash...not sure the 2nd fee. Best plan is to go back for clarification and obtain receipt etc., Link to comment Share on other sites More sharing options...
sparks Posted May 24, 2015 Report Share Posted May 24, 2015 You got took ..... buy online Alaska told me they do not charge for FMM on flights originating in Mexico Link to comment Share on other sites More sharing options...
Al Berca Posted May 24, 2015 Report Share Posted May 24, 2015 I am able to get advertised on line airfare prices or less at Viajes Travel with no additional costs or fees, just the price of airfare. Link to comment Share on other sites More sharing options...
Joyfull Posted May 24, 2015 Report Share Posted May 24, 2015 Am a former ticket agent. All fees will be in your ticket. Link to comment Share on other sites More sharing options...
El Saltos Posted May 25, 2015 Report Share Posted May 25, 2015 Except a travel agent service fee. Link to comment Share on other sites More sharing options...
JRPJR Posted May 25, 2015 Report Share Posted May 25, 2015 With a few excetions, airlines no longer pay commissions to travel agents. It has become customary for almost all brick and morter agencies and some online booking sites to charge a service fee. In fact, most airlines charge a ticketing fee if you call them to purchase a ticket rather than purchasing it online. The cost of this fee should always be disclosed before the ticket is issued and the purchaser's credit card charged. Link to comment Share on other sites More sharing options...
Jistme Posted May 25, 2015 Author Report Share Posted May 25, 2015 Thanks to all of you for the responses. I've sent a message to the airline with this question, I'll let you know their answer. In the meantime, I've decided not to confront her until I get the facts straight. Link to comment Share on other sites More sharing options...
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