sunnyvmx Posted November 29, 2014 Report Share Posted November 29, 2014 Monday the 24th, I placed an order for two pairs of good walk/run sneakers for my poor feet. They were delivered yesterday, that's four days later and I didn't expedite shipping. Shopping is very user friendly. I study the reviews of a product before making my choice, there is a box to check to filter and list items that will ship to Mexico and with one click it's ordered, paid for and shipped to my door. Upon placing the order, I have 30 minutes to cancel or make any changes. I have used this feature and received prompt cancellation. If the duty is less than charged by Amazon, I receive a credit for the difference on my credit card. Their customer service is exceptional and always completed to my satisfaction. Amazon has made living in Mexico just that much better and I didn't think anything could. Link to comment Share on other sites More sharing options...
LakeViews Posted November 29, 2014 Report Share Posted November 29, 2014 Amazon is a wonderful service. The things that are not available for international shipping can be delivered through Sol E Luna. Although that adds approximately 50% to the cost. They have a Laredo Texas adress that you ship to. Link to comment Share on other sites More sharing options...
bradshoe Posted November 29, 2014 Report Share Posted November 29, 2014 I've had mostly the same experience over the past year with Amazon until an order I placed October 1st. The order was split into 3 shipments - one shipment went DHL and I could track the progress as it got to GDL. There it sat for a week waiting for customs clearance. I spent several hours talking to DHL here in MX and US and Amazon. Customs was requiring (me) the equivalent of a brokers license to release the package. Ultimately Amazon requested the order be returned (rather than be destroyed) for which all charges were credited back to me. The other 2 shipments were sent USPS and once they leave the US you just sort of hope they'll show up. I'm still waiting for both packages - 8 weeks and counting. As you might imagine I've become reluctant to order anything more from Amazon. YMMV Link to comment Share on other sites More sharing options...
gringal Posted November 29, 2014 Report Share Posted November 29, 2014 We have had items shipped through ESTAFETA and have had great service. They have a good website, provide tracking and delivery to your door. Link to comment Share on other sites More sharing options...
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