eagles100 Posted August 13, 2013 Report Share Posted August 13, 2013 I'm in Canada and want to talk to the vet Dr. Antonio Ladrone. I dialed 011-52 (376) 765-5940. Firstly, I'm hoping I'm dialling the correct phone #. I tried calling several times yesterday and all I'd get was a message saying, and pardon as my Spanish sucks just as yet: "ocupado ... hasta luego" and a bunch of other stuff in between I didn't understand. I know "ocupado" is busy and "hasta luego" is see you later. Is this normal that if the phone is busy that you get such a message instead of the busy tone we're used to NOB (at least for a business line)? Gracias Link to comment Share on other sites More sharing options...
RVGRINGO Posted August 13, 2013 Report Share Posted August 13, 2013 It sounds like you got an answering machine message indicating that they were busy and possibly asking you to call back later, or even to use the buzon feature to leave a message. Mexico really is a face to face country, where messages by phone or e-mail are much less effective. Link to comment Share on other sites More sharing options...
privado Posted August 13, 2013 Report Share Posted August 13, 2013 One of the irritating things about Mexico is voice mail- Everyone has voicemail on land lines and cellular-including businesses BUT they don't acknowledge it's existence, unless it's a large company doing business with the US./Canada For the 8 years I've lived here - I still play the game of leaving voice messages just to see who will respond- 99% NO- now I even forget to look at my landline recorder to see if it's blinking Mexicans like everyone sleep with their cell phone- if you are asked for your number they expect it to be a cell number. A friend asked me to call last week- I called 2 times got voicemail left messages- when I saw this person ,told them left 2 messages- response ïs always the same "we never listen to voice messages"- and we never leave a voice message if a machine answers"" Send them an email or text message if you want to talk to them to arrange a time- good luck Link to comment Share on other sites More sharing options...
More Liana Posted August 13, 2013 Report Share Posted August 13, 2013 If you leave a voice mail message on a Telmex landline OR on a Telmex cellular phone, it costs money to retrieve it. Small wonder no one checks voice mail. Link to comment Share on other sites More sharing options...
Cortland Posted August 13, 2013 Report Share Posted August 13, 2013 I'm in Canada and want to talk to the vet Dr. Antonio Ladrone. I dialed 011-52 (376) 765-5940. Firstly, I'm hoping I'm dialling the correct phone #. I tried calling several times yesterday and all I'd get was a message saying, and pardon as my Spanish sucks just as yet: "ocupado ... hasta luego" and a bunch of other stuff in between I didn't understand. I know "ocupado" is busy and "hasta luego" is see you later. Is this normal that if the phone is busy that you get such a message instead of the busy tone we're used to NOB (at least for a business line)? Gracias I have PM'd you with his cell # and email address. Link to comment Share on other sites More sharing options...
Travis Posted August 14, 2013 Report Share Posted August 14, 2013 If you leave a voice mail message on a Telmex landline OR on a Telmex cellular phone, it costs money to retrieve it. We check our voicemail on our Telmex LANDLINE and haven't paid anything extra for it. Maybe it's part of our "package". We have the $599 per month Telmex landline deal, that includes internet and free national calls and some other things. Maybe free voicemail retrieval, too. I don't know. Not that the voicemail works very well....but that's another issue. Link to comment Share on other sites More sharing options...
eagles100 Posted August 15, 2013 Author Report Share Posted August 15, 2013 Does anyone have Dr. Antonio Ladron's e-mail? I was given this one but it was returned: antonio@dresladrondeguevera.com Thanks Link to comment Share on other sites More sharing options...
bmh Posted August 15, 2013 Report Share Posted August 15, 2013 hmm I am glad you did not have an emergency with your dog. I was travelling once when my dog started having seizures in Ajijic and the same thing happened to me. I was in a hotel had to leave and I knew there would not be coverage on the road, I had to wait for a couple of hours to leave which meant I miss the plane to go back eventually someone will answer keep trying. I doubt that they will call you in Canada. Link to comment Share on other sites More sharing options...
maggiesmom Posted August 16, 2013 Report Share Posted August 16, 2013 Does anyone have Dr. Antonio Ladron's e-mail? I was given this one but it was returned: antonio@dresladrondeguevera.com Thanks I am not sure of their email but when I look at what you have typed I think you might have typed it wrong. You have @dres and I think it might be @drs as in doctorsladrone. Not sure but maybe that might help. Link to comment Share on other sites More sharing options...
eagles100 Posted August 16, 2013 Author Report Share Posted August 16, 2013 Thanks for the suggestion maggiesmom but I just tried: drs and dr with the rest of it and they both came back Someone on the group is going to go to the Ladron's tomorrow to get the right e-mail. Link to comment Share on other sites More sharing options...
Travis Posted August 16, 2013 Report Share Posted August 16, 2013 Seriously? They do answer the phone there. How many times have you tried to call? At what time of day (HERE)? Have you tried calling shortly after they open in the mornings? Sometimes you have to work the clock. Link to comment Share on other sites More sharing options...
eagles100 Posted August 16, 2013 Author Report Share Posted August 16, 2013 I was about 10 am there (Chapala time). I need to e-mail Dr. Ladron x-rays anyway. Link to comment Share on other sites More sharing options...
Travis Posted August 16, 2013 Report Share Posted August 16, 2013 OK. Try calling a little earlier. Say around 9-9:30 a.m. or so. Once the clientele starts parading in around 10 am, it's a madhouse. When we had a needy puppy and got tired of waiting forever in the lineup/waiting area, he advised us to come early before everybody else arrived. Maybe you'll have more luck getting a call through. Alternatively, try later in the day, between 12:30 and 1:30pm....but before 2pm when it's pickup time! Link to comment Share on other sites More sharing options...
Joyfull Posted August 16, 2013 Report Share Posted August 16, 2013 Kim Be sure to speak to Antonio Ladrone as he is the one that does most of the surgeries. If you need anymore help with this let me know. Joni Link to comment Share on other sites More sharing options...
Cortland Posted August 16, 2013 Report Share Posted August 16, 2013 Kim Be sure to speak to Antonio Ladrone as he is the one that does most of the surgeries. If you need anymore help with this let me know. Joni I sent to the clinic today and saw Dr. Antonio. He explained that there is another email address. I got all the info and have sent it to the OP. Also gave her the Guadalajara phone # as well as the one for Riberas. Link to comment Share on other sites More sharing options...
eagles100 Posted August 16, 2013 Author Report Share Posted August 16, 2013 My thanks to cortland for going to the vet's office and messaging me the doc's info. I have e-mailed Dr. Ladron information, questions and Coco's x-rays. Now I await his answers. Thanks to all for their info. I'm still not quite sure what the message was. It didn't sound like I could leave a message; there was no tone, oh well. Link to comment Share on other sites More sharing options...
Joyfull Posted August 16, 2013 Report Share Posted August 16, 2013 I sent to the clinic today and saw Dr. Antonio. He explained that there is another email address. I got all the info and have sent it to the OP. Also gave her the Guadalajara phone # as well as the one for Riberas.good job Cortland. Kim's little dog needs Antonio's help Link to comment Share on other sites More sharing options...
joco69 Posted August 18, 2013 Report Share Posted August 18, 2013 One of the irritating things about Mexico is voice mail- Everyone has voicemail on land lines and cellular-including businesses BUT they don't acknowledge it's existence, unless it's a large company doing business with the US./Canada For the 8 years I've lived here - I still play the game of leaving voice messages just to see who will respond- 99% NO- now I even forget to look at my landline recorder to see if it's blinking Mexicans like everyone sleep with their cell phone- if you are asked for your number they expect it to be a cell number. A friend asked me to call last week- I called 2 times got voicemail left messages- when I saw this person ,told them left 2 messages- response ïs always the same "we never listen to voice messages"- and we never leave a voice message if a machine answers"" Send them an email or text message if you want to talk to them to arrange a time- good luck Mexicans never return phone calls on Cell's, they wait until you call and catch them, remember who calls pays, thats why they don't return your calls. Link to comment Share on other sites More sharing options...
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