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Found 20 results

  1. Anyone using sky satellite for internet? If so, does it work as advertised in terms of speed and reliability?
  2. My sister arrived here in September and had Telecable installed on Santa Isabela, Riberas. She has had problems with them but when she left everything was working. She has since gone home. We arrived on Tuesday and we have no internet. I assumed that the modem had died because there is not indication it has power. No lights etc. I went to Telecable on Tuesday and they told me they created a work order and they would be around some time this week. Needing Internet my wife went there today and was told oh no we are not sending someone around. The Internet is being worked on and will be fixed soon. My wife said but the modem is dead, no power. They said no no when Internet back modem will work. My question is this. Hitron CVE-30360. Are there any lights that come on when this modem is plugged in? The electric socket is working. Thanks in advance. I need to know whether they are correct about the modem or whether I need to visit them again with the modem and prove it has no power.
  3. Has anyone tried the wireless internet from ATT yet? They ask that you buy the modem for $1750 MN or lease it for $49 MN per month. The service is $350 MN per month for 10 mbs. The also offer a 5 mbs. This is tempting in some areas where Telmex can not deliver 10 mbs. Has anyone tried it and what is your experience?
  4. Anyone interested in faster internet in Rancho del Oro / Villanova? For 300,000 pesos one time contribution split among the residents, Telmex says they'd do a Fiber/VDSL upgrade which would give much faster speeds, 10-50 mB, If we could find 100 residents interested in paying $3000 pesos one time each, with no change in Telmex monthly rate, we could get Rancho del Oro and Villa Nova upgraded. Message me if interested and I'll add you to the list...So far I have 11 people. Telmex mostly uses ADSL2+ service now whose speed drops with distance from the central office. This link explains. http://www.increasebroadbandspeed.co.uk/2012/graph-ADSL-speed-versus-distance . Your router stats will also tell you the maximum distance attainable...For those of us in Rancho del Oro / Villa Nova, we're getting about 5/6Mpbs down, which is the max of about 3km, but we're really only 2km...With good cable, should be able to get 10 or more. So either the cable is lossy and old, or Telmex is throttling it back. When the distance gets too far, Telmex runs fiber to a neighborhood box and high speed VDSL from there. VDSL works best up to about 1km. This is why places like Riberas and Raquet Club have faster service than places like Rancho del Oro on the distance limit. Rancho del Oro / Villa Nova are not on the list to be upgraded anytime soon, because other areas are priority. Tom Kessler Rio Bravo Rancho del Oro Cel. 33-31071859
  5. Hi All, This won't be news to those of you that have Telecable, but if you don't, avoid it. They have - in their own words - totally oversubscribed the service for the equipment they have at Lakeside. Basically, they have too many customers for the system they have. Their method of dealing with it is simple - they simply dump you offline when the network gets overloaded. This makes it almost impossible to stream anything and Skype calls get dropped as well. I know the technicians - who are happy to "fix" it for a fee - a fix that does not work, so don't call them (good luck with that too) unless you have no service at all. According to them, the fix mean buying a new and expensive piece of equipment to handle more connections and a better link to GDL - this costs money, so... nope. While I was paying my bill yesterday, they told me all this while at the same time they had a lady sitting there just ready to sign up new subscribers. So, they give zero "f__ks" about you. Try calling them - ask for sales - it goes right thru and you get a helpful person to sign you up and take your money - then call tech support and go into the black hole of waiting forever - they frequently just disconnect you. I don't have a choice, but you do and unfortunately, it's not good - Telmex is slow and even slower to fix problems. Good luck out there! Sysy
  6. We're currently with Telecable and Telmex in Chapala, Las Redes. Telecable offers higher speed but is more unreliable than Telmex. We require high speed and unlimited data. Are there any other internet provider options that anyone can recommend?
  7. Hi Listeros, I am moving to Lakeside and need really good internet.I am an online professor and it is not unusual to have 60 students online around the world for a simultaneous webinar. Are there areas of Lakeside where I should NOT consider renting at all as the service is so bad. I can be conducting these webinars any time of the day so that is not an issue. I think everyone is recommending Telmex as the provider. I used them in San Miguel de Allende and service was pretty good. Many thanks in advance Hoolia
  8. Hi Everyone I tried a search but didn't see anything so I'm posting a new question. We're new to the area and apparently like some of you, we're having a bit of a problem with the internet. The house we're renting uses Telmex with download speeds around 4.5 mbps and upload speeds of less than 1 mbps. This is OK for regular use and our Netflix is streaming fine but I'm still working and I need higher speeds for video conferencing. The property manager however, has advised this is the best available. We had this problem last year in Colima but I was able to use a cell-based internet hotspot. Does anyone have experience with this here in Ajijic/Chapala and if so, which carrier are you using and at what speed? Thanks very much Dale in Ajijic
  9. I have heard that AT&T is offering a new internet + landline package that has higher speeds and free calling all over Mexico and to the USA & Canada. Has anyone tried it at this point and does it deliver higher speeds?
  10. Received the snippet below in an ad via my e-mail today supposedly because I subscribe to USTVNow. I know nothing of the company or their service or reliability, and just tossing it out for your research and diligence if Internet TV is of interest. The price seems quite reasonable. For just 10.99 per month you can access over 200 tv channels, every sports event in full hd, as well as complete coverage of your favourite tv shows on all of your streaming media devices. Using the coupon code "ustvnow" you can also enjoy more of a discount! Don't forget you will need to make a brand new account at www.TVHDStreaming.com
  11. For the past two weeks my Telecable in Ajijic centro has been intermittent. In the mornings it's fine, solid connection, full bandwidth. But as the day wears on the connection drops out completely for no apparent reason for anything from a few minutes to a half hour. Then it come back as if nothing is wrong. It seems to be worst in the evening. Web pages won't load, returning a message "DNS Probe Complete - No Internet". Modem and router all indicate connectivity, but that's not the case. Anyone else seeing this kind of issue?
  12. I know this topic exists but comments are old. I am moving to Ajijic Village in 2 weeks and am trying to decide between Telecable and Telmex. I don't care about TV as I have a streaming box, but to use it and my Vonage, I need good Internet speed. Telmex said that the don't provide more than 2-3 Gbts. Telecable promises 15. Do you know they charge more than in GDL? What do you recommend?
  13. I know this topic exists but comments are old. I am moving to Ajijic Village in 2 weeks and am trying to decide between Telecable and Telmex. I don't care about TV as I have a streaming box, but to use it and my Vonage, I need good Internet speed. Telmex said that the don't provide more than 2-3 Gbts. Telecable promises 15. Do you know they charge more than in GDL? What do you recommend?
  14. Telecable service has been getting worse and worse. We even filed a complaint today in PROFECO against them. Their local office has no manager and the send button doesnt work to send complaints on their web page. I went to pay by bill for service in Guadalajara in Zapopan and all Telecable signs were down and now they are Izzi Telecom. They have been laying new fiber optic cabling here in Guadalajara, hopefully things will improve soon in Chapala. The representative said the new owner is investing alot, looks like they have good prices. https://www.izzi.mx/home
  15. I have been having very consistent internet speed in lower Riberas, but my upload speed has recently become so pathetic that it has essentially prohibited me from using VOIP. Is anyone else having these problems here?
  16. I have had terrible service over the last week or so with Telecable. Twice in the last week service was out for about 20 hours overnight. Internet and phone not working. Cable TV was working. 2 other times was getting .25Mbs transfer at speedtest.net for couple hours and no phone. Already two visits to office but that's a waste of time as they don't know anything. Call the listed number to report problem and keep getting disconnected. I live in Villa Nova and was wondering if the problem is my modem, cable connection to modem, or if large area is having problems. Today at about 1PM was not able to connect to internet for 2 hours, sometimes getting .25M transfer and often not completing test.
  17. I have struggled for 2 years here with Internet connectivity due to widely variable speeds and intermittent outages. It has never been stable/fast enough to watch HuluPlus (US) via my Roku (with any predictable success). I have tried Telecable, Telmex, DDR-WT and Tomato routers, a new Roku box, multiple VPNs and smart DNS service. But before I admit defeat, I have one last strategy... At the moment I have Telmex 10Mbps and I have changed the DNS to point to 'Unlocator', a smart DNS service. Often, despite Speedtest telling me I'm getting 8 or 9Mbps, my experience with some streaming services - HuluPlus, for example - is terrible. It can be a repeated pattern of 3 secs of video, 8 seconds of buffering. Telecable tells me that I am now eligible for digital service (when I moved, they told me I lived too far from the street cable box for digital service). So thinking I could combine them, I considered a dual WAN router, but then I read that with video streaming, the router cannot distribute the packets between two services. So my plan is wired Telecable (5Mbps) dedicated to streaming video using 'Unblockus' (pointing to US streaming sites) and dropping Telmex to 5Mbps wireless for all my other Internet needs, using 'Unlocator' pointing to UK for the occasional BBC program (I have two Roku boxes, one with UK firmware and one with US). Now this is predicated on being able to change the DNS in the Telecable router. Is this possible? I know there are a lot of network savvy people lakeside and if you have any other alternate suggestions or have found a strategy that works, I would love to hear it.
  18. I live in an area that gets poor or non-existent internet. Lagunanet is not an option, Telmex is variable and slow. I am now investigating using Telcel to connect to the internet. I have read that it is sometimes possible with a booster and antenna. What I need is a technician whose expertise is in this area who can evaluate the situation and offer educated options. Any help is greatly appreciated. Thank you. Teresa Teresa.bressert@gmail.com
  19. I am renting a house with 'high speed internet'. I wasn't sure what the definition of high-speed is here but I am receiving a paltry 0.8Mbps (down) and 0.05Mbps (up). My Vonage cannot handle this, nor my Netflix, and often not even my browser can load the page before timing out. I called Telmex to find out what the speed should be and for them to test the line. The Telmex rep said that the packet we have is for up to 3Mbps (note there is no lower limit). He verified that we were only getting around 1Mbps because the lines are saturated (first time I have had dsl) and for that reason I could not even pay for more speed. He also told me to call back in a month when they will then be able to increase my speed to 3Mbps at no cost - and I could even buy 2Mbps more at that time. I have not dealt with Telmex (newbie here), so I don't know if he is just giving me the 'manana', or if there is a possibility that something might be happening in the next month. When I asked what was going to be different he mumbled something that went beyond my Spanish, so who knows? So has anyone had experience with Telmex regarding this sort of thing? Is there anything else I can do besides wait? Are there other internet providers lakeside (might be a problem in a rented house)? Anyone have any sort of solution to problems of internet speed?
  20. This is an interesting article on why our internet costs are so high relative to other countries. http://gigaom.com/2012/11/01/how-the-internet-economy-works-guns-butter-and-bandwidth/
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