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Showing results for tags 'tiendas telmex'.
OK, so last month I got the "servicios especiales" 49.50 pesos charge (many have had it before me) and went in and dealt with that. Yesterday, THIS month's bill comes, and lo and behold there's a new mystery charge -- $150 pesos for "tiendas telmex"....?? Turns out Telmex was hacked, and many accounts had cell phone charges put onto their phone bill (including ours). Please note that if you take your bill and talk to them before you pay, they can reverse the charge right then and there. She will write the amount you should pay on the front of your bill, which you can present to the cashier. I asked for (and received) a reference number as well, in case something is not correct next time around. And yes, the man beside me waiting in line was there to present his bill with the 49.50 "servicios especiales" added that he got this month, so continue to be vigilant boys and girls!