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Showing results for tags 'shame'.
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I have been a loyal patron of the "original" Tony's Restaurant In San Antonio for twelve years (I live here full time so that's a lot of weekly dinners out to Tony's). I left tonight upset and humiliated by the new management. We've all experienced the gradual changes going on since Tony retired and started a new venture east of Chapala, so most of us have experienced some growing pains. Never in my life have I experienced the treatment in a restaurant that my husband and I experienced tonight. As I am aware of libel laws, I will not go into detail, but never have I experienced firsthand what it's like to be chastised by an "owner/manager" with no obvious respect for the paying customers that keep him in business. You can all speculate that we must have done something really bad to deserve it; I assure you we did not. We simply expressed an opinion in a positive and constructive way and all hell broke loose. There are many quality restaurants in our area and I will be more than happy to give my business to any one of them before ever giving my business to an establishment that doesn't know the value of even one customer. I've been self-employed and I can tell you EVERY CUSTOMER COUNTS.