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  1. TotalPlay is an existing ISP from elsewhere but finally arrived in Ajijic in May 2021 -- TotalPlay is known as Mexico's fastest ISP. FTTH -- optical fiber to the home. Symmetric options available! I did my research and it looked pretty good: Netflix Speed Rankings -- TotalPlay is fastest Statistica -- TotalPlay is fastest So I was convinced to order it. Here in Ajijic near Six Corners, 5 minute walk of Centro, where Telmex fiber does not exist. I got the cheapest symmetric plan for now, but can be instantly upgraded to 500 megabits in minutes. Initially 40/4Mbps download/upload, I WhatsApped them and they instantly upgraded my upstream to symmetric 40/40 -- so clearly they have the capability of instant remote-controlled speed upgrades! EDIT: I decided to test-drive 500 megabit for a month, here's my current speed (500 megabit download, 500 megabit upload). TotalPlay installed my optical fiber line yesterday to Ajijic near Six Corners (where Telmex fiber is not available) There was a phone number on the TotalPlay brochure delivered to my address. I took a chance to WhatsApp that number, since it's easier for me to use translator on WhatsApp. Got a very fast response for my request of Ajijic fiber option. Then, I had some questions answered for TotalPlay Ajijic, which I will relay. Current install time is relatively fast this month About one week in June 2021, as demand is picking up. Some people got same-day installs, others needed a few days, TotalPlay told me there is an uptick in demand from Ajijic. No contract 100% fiber optic (fiber to the home). Service is targetted to work-from-home people. (Both ILox and TotalPlay seem to use business angle to get around Telmex resdiential monopoly?) Prices for each download/upload speed: 559 pesos/month for 40/4 megabit fiber 779 pesos/month for 100/10 megabit fiber 1049 pesos/month for 200/20 megabit fiber 1799 pesos/month for 500/50 megabit fiber Includes Telephone Lines Unlimited Canada/US long distance to both landlines and cellphones Add TV for 170 pesos extra +Add 170 pesos to get TV and telephone included Symmetrical speed upgrade option (upload = download) By default, upload speed is set to 10% of download speed. There is a symmetrical boost option where you can make uploads as fast as download: +250 pesos for 40/40 symmetrical +500 pesos for 100/100, 200/200 or 500/500 symmetrical Example: 1799 + 500 = fastest half gigabit symmetrical fiber Temporarily boost upload speed on demand You can temporarily boost upload speed for only 2 day, 7 day or 1 month +25 pesos for temporary 2-day symmetrical 40/40 +50 pesos for temporary 2-day symmetrical 100/100, 200/200 or 500/500 +80 pesos for temporary 7-day symmetrical 40/40 +165 pesos for temporary 7-day symmetrical 100/100, 200/200 or 500/500 This can be good when you know you want to make big upload surge where you would like to upload 10x faster. (e.g. send gigabytes faster to Dropbox, OneDrive, YouTube, iCloud, Google Drive, etc) Microsoft Office and Cloud storage included on 200 megabit and up The 200 megabit and up options include a bunch of business options including Google Workspace, Microsoft Office 365 (including 1 terabyte OneDrive). Good if you want to store lots of photos too. Speed upgrades are instantaneous. They just press a button on their end. They can instantly upgrade your connection over the phone or via WhatsApp (via Google Translate) I was able to upgrade instantly via WhatsApp (see below) I was offered a promotion where I could get double download speed (80/8) but I preferred symmetric speed (40/40) so I got that instead. Speed changes are instantaneous (at least easier than Telmex), though you have to wait 3 months between download speed changes. This is fine for snowbirds, you can pay 559/mo when away from your Mexico residence, and then throttle the speed back up when coming back. No speed change fee. I checked reviews, Totalplay has fairly good reviews in the Guadalajara region. The fiber line of Totalplay comes from Guadalajara. You will need an RFC number handy (temporal resident, Mexico Resident, etc). But even if you are not yet a temporal, you can have a friend who often stays with you take the bill name for now even if it's your own VISA card of your name. Much better than both TelMex and ILOX!
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