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Found 6 results

  1. I'm looking to see if anyone else using ILOX and has ported their phone number has had this experience. This doesn't happen all the time but is consistent enough to be an annoyance. ILOX says the lag time between dialing a number to a Telmex subscriber and hearing a ring can be 2-10 seconds. It can be faster when dialing 10 digits as the system must wait after 7 to see if more is coming. When the call fails there is a long delay with no ring and then a click. I find out that the phone rang on the other end, they speak but get no response and hang up. I don't hear their voice and they can'
  2. From what little I understand, adding lots of new subscribers does not degrade DSL (as each subscriber has separate, physical wires to the telco), but will degrade cable internet (which has a shared circuit). What about fiber optic?
  3. Has anyone who has ported their Telmex number to ILOX experienced this problem? At times when dialing a local number there is no ring tone indicating connection. However the recipient of the call does hear the ring, answers the phone and speaks but neither of us can hear each other. When a connection is made, it often takes 10 or more seconds of silence before hearing a ring. After that all is OK. ILOX responded that the PDD (Post Dial Delay) is typically between 2 and 12 seconds. This is the amount of time ILOX takes to receive the call and pass it on to Telmex. They referred to it
  4. I think most people know that ILOX assigns a telephone number to your service at the time of install. The number is 376-109-xxxx. You can plug your telephone into the router and use that number. You can also port your existing Telmex number to ILOX. I asked for the port last week as part of the install but the installers missed a step. In order to port your phone number you have to give ILOX a pin number (nip) from Telmex. You get that number by dialing 051, listening to the message and hanging up. The phone rings immediately giving you the 4 digit pin. Once they had the pin the transfer
  5. I just woke up to the contract. So check your email. Time to fish or cut bait.
  6. Perhaps I should wait for Tom Kessler to post this since he is the one doing all the work, but ... Tom just spoke with Jessica at Ilox and got an update. 100 of the 480 signups have either paid in or been returned contracts successfully and are processing payments.. -The other 380 have been a mixture of a barrage of questions, spam and returned emails, missing data, etc. Today they are starting to send out individual follow ups and I'll do a posting on facebook. If you know anyone who has sent in their data and not received a contract please have them resend
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