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Left Chapala area at 5:45 this morning. Arrived at 6:30 and we were first in line to park in the underground garage which opened at 7:00AM. We rushed upstairs and, already, there were 56 people ahead of us in line (I actually counted). At 8:30 they ushered all of us up the stairs and we formed a line. We were numbers 57 and 58 in line (an employee actually wrote those numbers on our documents). She sent people home when she reached 100. It took 5 1/2 hours to go through the whole process. Only one person looking at your documents to see if they are all there. Then you get in another line for payment, only one person taking money. They did give a piece of paper to those who wanted to go to Banamex and pay. Most of the people that got out of line to go to the Bank, did not get back until after we paid right at the office. FYI There isn't an eye test. You MUST have a copy of your colored CURP paper, they will not take the colored one that we printed from the computer. Copy place is right by the office so it was convenient. Sign indicates 50% off if you are 60 or older. They did not want a copy of our INAPAM or DIF cards. We tried to make an appointment on line without success before attempting this ordeal. So, there you have it!