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  1. I KNOW the 800 number says" Old people get priority. Don't worry about appt. Just go.In fact better if you do NOT make appt." (Direct quote during conversation) I know Shag (I think?) said yup.... and I'm not even old. Well let me tell you it is NOT worth taking the chance!! Had all documents and arrived 9:25. Guy at door insisted only with appt. I insisted 800 number guys told me they had to let us in. Back and forth (politely). Finally said I wanted to talk to the boss becasue I was going to report them not following "the rules". Boss finally came over. Told him what 800 number people had told me in TWO different calls. Lets us in. We get a ficha, as does another old guy who arrive with appt just after we did. Result? He was taken care of "sort of in priority" while we cooled out heels for over 2 hours, at which time I told the young guy at the door we'd come back with appt.. He seemed disappointed we would leave......... but hubbie's patience by then was WAY past his tolerance level and then some.
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