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Showing results for tags '....a warm fuzzy'.
I was in Super Lake late this afternoon. As I walked in, I noticed an older Anglo with a full cart slowly handing each item to the young clerk one by one to be rung up. She seemed to be examining and considering each purchase as she was slowly handing it to the cashier. My passing thought was that this checkout was going to require great patience and a long time! Sure enough, after shopping for several produce items that I had spent time carefully selecting and searching for another item, I got behind this lady who was still there and just finishing up, slowly fishing coins from a coin purse, having already handed paper money to the young cashier, whose name is Rubi Berenice Flores. The lady didn't have enough money to cover her purchases and then offered a bag of something so that the cashier could reduce the total. Before I could ask the lady or Rubi how much the shortfall was, Rubi said to her in Spanish, "That's okay, I'll pay for it." I was amazed! Rubi took 17 pesos out of her shirt pocket to cover the shortfall, and at the same time, the owner came up, put all the purchases in the cart and offered to help the lady out with her now very full, piled up cart. As he did this, I explained to him what Rubi had done and told him how impressed I was with her kindness. He retrieved his clipboard and asked her how much the shortfall was so that he could reimburse her, or else I would've. The older lady went on out. In the past, I have given Susanna, who used to work there, a nice bit of cash as a Christmas gift because she was always so smiling and happy, efficient, eager to please, and absolutely honest. This year, I will write a note to Rubi and tell her how much her kindness to this older Anglo meant to that lady and to me, etc and enclose a cash Merry Christmas gift with it. I never expected such empathy and generosity from a young cashier, especially one who had already had to patiently go through a long, drawn-out checkout process, which had probably taken 15 minutes!