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Thuleman

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  1. We started with MegaCable in San Miguel de Allende. The internet service was terrible and the television had minimal US channels or English-speaking channels. Extremely poor customer service for anyone with limited Spanish skills. We dropped them after 1 month because of the bad internet and went to TotalPlay in July. TotalPlay had several US channels (NBC, CBS, ABC out of New York, Miami, and Chicago. Also PBS out of Miami. Bought premium package with 500 megas for internet. Decent internet reception, and enjoyed having the US channels. Suddenly all US channels disappeared near the end of October after 3 months of service without warning or explanation and internet weak without adding extenders. Customer service with an English-speaking person is non-existent. Bought extenders and a couple of Amazon FireSticks and will drop the television part of TotalPlay. Waste of money and time.
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