I have used the same company for 17 years. After about five years my gas guy, honest and dependable, moved over to another company. However the man who replaced him has been equally honest and dependable. I call his personal cell and he comes as soon as he can, depending on where he is at that moment. Never ever had a problem. We are, after all these years, on a first name basis and exchange pleasantries, see how he and his family are doing, especially now. Things are tough even though he has a secure job. And likewise with his assistant.