More, yes I have the exact same problem with Banca Mifel. I asked them to show me the Banxico regulation. They told me that information is not available to the public. I do not believe them because all Banxico regulations are published in the Diario Oficial de la Federation. The Federal Benefits Unit at the US Embassy is totally uncooperative. They will not schedule an appointment for me. I am unable to find anyone to help me. The same thing will happen with my February benefit payment.