I would advise not to use O'rourke insurance agency--we have been with them for years and the company Mapfire that they put us with is stalling , stalling and stalling on paying a claim that we filed for $5000 us for items stolen in a break in of our house. I guess their plan is to get stalling until we give up. We have done everything they ask including reams of paperwork and they keep asking for the same things over and over and never return calls or emails.
They also denied a claim on a computer stolen from our car.