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redheddeb

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  1. Hi all ... this is my first time on a forum, so please forgive any faux pas I may commit. Also, now that I have registered, I see this forum is for the Chapala area - I'm in Guanajuato - but I think my question is basic enough that answers/help can apply from almost anywhere in Mexico. Additionally, I could not figure out where the thread I saw was on the forum, so I started a new one. Again, please forgive any blunders I'm making. I appreciate any help! I can't text to the US. I brought my iPhone 5c (yeah, I know, pretty old school) from AZ, removed the Verizon SIM card, purchased a pre-paid plan via TelCel Centro, which is to include talk/text to the US. I can call the US so far, but texts won't go through (text not delivered message in red). I have FB messenger, snapchat, and other apps and I can access internet via data and WIFI. I have gone into my contacts and added 001 before the US area code. I have also rebooted my phone. Still nada. I can't see anything obvious in my settings that I should change. My hubby is doing just fine - he's able to text and call all he wants (iPhone 6, formerly Verizon AZ). During my search I saw info regarding CDMA vs GMS ... but, that doesn't seem to make a difference for the hubby's phone. I'll be texting alot of the same peeps he's already texting. And, no English at TelCel support (unless you have suggestions for that!) and my Spanish is not good enough to even attempt this conversation. Help? Anyone?
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