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ChicagOntarian

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Posts posted by ChicagOntarian

  1. I had a local lawyer handle all my immigration paperwork and regarding our TIP was told that they would also update the INM. Therefore we would not have to go there to do this. I have also been told that there is an online publicly accessible database that allows you to check that status of your TIP. Can anyone help me verify and find this?

    Thank you

  2. Last week I saw Telmex guys working on the Telmex-labeled box just outside Cafe Libertad, across from Sunrise Restaurant. I asked what they were doing and they said it was fibra. I asked when they would be done and they said one month.

    Will Telmex actually beat Ilox in Chula Vista?

     

     

  3. On 4/11/2019 at 7:37 AM, nothernewbie said:

    I am perplexed by the statement that they are finished with Ajijic Centro. I am prepaid and have not been installed. Guess it is time to go to their office. Anyone else in the same position?

    Nothernewbie, I am wondering if you have been installed yet? It's been nearly six weeks since your post and would love to know. And, if you have been installed, can you report your level of satisfaction with the service, putting aside any residual resentment over the installation angst. Thanx in advance for your time and effort.

     

  4. On 5/4/2019 at 12:00 AM, tkessler said:

     

    No one was expecting 60% of Lakeside to leave town which completely screwed up their installation plans.  The house drops are but a small part of the investment. They built out Ajiic centro, then when they wanted to do the drops, no one was home.   They had to beg for new sign ups to keep their crews busy and utilize the investment they had already made.   Now they are moving to other areas based upon trying to keep their crew utilization at a decent rate. They have to run their business with some semblance of efficiency.  Why exactly are you enraged?    Instead of thrilled that decent fiber is finally coming to the area.    

    Contracts are a two way street. If Ilox concludes from communications that a customer is not going to be happy no matter what, they will terminate and refund your money.  What else would you have them do?   

     

     

     

     

    I like Tom Kessler, and am grateful for his efforts as part of the group responsible for enticing Ilox into the Lakeside area. I can only imagine the number of hours accrued by Tom (with no compensation) answering questions, fending off aggressive nay-sayers who know nothing of the process particulars, explaining details to many people who seem unable to lift a finger or press a single key to research and learn anything. For that I laud Tom.

    But when I hear "No one was expecting 60% of Lakeside to leave town" I have to marvel, because this is a known fact - happens every year, like bird migrations. To the contrary, it seems quite predictable. This sadly reminds me of the GW Bush crowd after 9/11 saying things like "no one could have predicted anyone would fly planes into buildings", especially when the government was staging exercises to encompass that very act, that very day.

    All that aside, I fault Ilox only for the almost total lack of communications with their customer base. They issue a sketchy email or two and promise more info, but it never materializes. We hear nothing from them, leaving people like Tom to do all the 'splainin for them. Perhaps they have very little end-user interaction experience as an excuse for this, but come on.... how smart do you have to be to realize people want to be informed of what affects them and their hopes of getting real internet service. C'mon Ilox, talk to us.

     

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