Why must everything be mentioned? Yes, of course, logically, if you are in a facility that caters to a lot of old and/or sick people use your sense. In that case use Alan's advice .. go to everyone in the line and ask, on a one to ten scale how sick are you, or how much pain are you in, or what's your DOA projection? Then say, I'm a 10 or I have this sneaking suspicion I'ma gona kick tomorrow. I was talking about the other 99% of Mexico's services, like the DMV, Telmex, Lottery window, CFE, ABC, DEF, and of course, the GHI.